Strategic Conflict - Canary, Daniel J; Lakey, Sandra
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This text offers a research-based, accessible analysis of how people can manage conflict productively. Moving beyond the basics of conflict, it examines interpersonal situations in which conflict occurs and promotes strategic communicative responses, based on communication research. Daniel J. Canary and his colleagues base the principles for conflict management on the latest theoretical research, and add personal observations, media examples, and samples of actual interaction to provide concrete illustrations of the research findings. It provides students with the tools to understand conflict in real-world contexts.…mehr

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Produktbeschreibung
This text offers a research-based, accessible analysis of how people can manage conflict productively. Moving beyond the basics of conflict, it examines interpersonal situations in which conflict occurs and promotes strategic communicative responses, based on communication research. Daniel J. Canary and his colleagues base the principles for conflict management on the latest theoretical research, and add personal observations, media examples, and samples of actual interaction to provide concrete illustrations of the research findings. It provides students with the tools to understand conflict in real-world contexts.
Autorenporträt
Daniel J. Canary is Professor in the Hugh Downs School of Human Communication at Arizona State University and has previously taught at Penn State University, Ohio University, Cal State Fullerton, and Florida Tech. His research interests include conflict communication, conversational argument, relational maintenance behaviors, and sex differences and similarities in communication. Sandra Lakey is Associate Professor of Communication and Composition and head of the Communication and Literature Department at Pennsylvania College of Technology. She previously taught at Lycoming College and C. S. Mott Community College. Her research interests include conflict communication, communication competence, and classroom communication.