For several decades now, the Democratic Republic of Congo has been experiencing a deep and multi-faceted crisis, aggravated by socio-political tensions and armed conflicts, the consequences of which have exacerbated poverty and further deteriorated the living conditions of the population. Despite the country's positive economic growth rate, it gives the impression of becoming increasingly underdeveloped. Nearly three quarters of Congolese live below the "multidimensional poverty line", which takes into account access to education, healthcare and food. This study therefore seeks to situate the place and predominant role of state social protection services in the care of vulnerable people in general; to highlight the importance of strategic management as a means of steering these structures; to assess the impact of the activities of these services in terms of the expected efficiency of the public service and the person concerned; and to model the steering of social protection in terms of posopolitics.