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In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens everyday experience of the state.

Produktbeschreibung
In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens everyday experience of the state.
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Autorenporträt
Rik Peeters is Associate Professor of Public Administration at the Center for Research and Teaching in Economics (CIDE). Gabriela Lotta is Associate Professor of Public Administration at Fundação Getulio Vargas (FGV). Fernando Nieto-Morales is Associate Professor of Public Administration at El Colegio de México.