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  • Broschiertes Buch

This book is designed to help professionals responsible for delivering change project in organisations by introducing the Super User Model and how to use it. It provides the tools, techniques, and theory needed to plan out where and how Super Users can add value and how to manage Super User Networks for sustained benefits.

Produktbeschreibung
This book is designed to help professionals responsible for delivering change project in organisations by introducing the Super User Model and how to use it. It provides the tools, techniques, and theory needed to plan out where and how Super Users can add value and how to manage Super User Networks for sustained benefits.
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Autorenporträt
Jayne Mather is an experienced IT professional with over 25 years of experience initiating and working on projects to implement software and technology into global organisations. Throughout her career, she has seen what works and actively embraced new methods and techniques, adding them to her toolkit. With a passion for IT systems and emerging technology, Jayne is determined to spread her enthusiasm to end-users, leading to more successful technology adoption and ROI for organizations. Jayne's academic credentials include an MBA and CIPD in Learning & Development, enabling her to combine theory with experience to create a compelling case for why Super Users are an invaluable asset to deploy.