Samuel Certo, Certo Samuel

Supervision

Concepts and Skill-Building with Management Skill Booster Passcard

• Broschiertes Buch

Produktbeschreibung

Based on the premise that organizational variables like the nature of the workforce, computer and communication technology, and the design of organization structures are changing rapidly. This book prepares students to be supervisors.

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Produktdetails

• Verlag: McGraw Hill LLC
• 4th Revised edition
• Erscheinungstermin: 20. Juni 2003
• Englisch
• Abmessung: 254mm x 198mm x 22mm
• Gewicht: 1043g
• ISBN-13: 9780072874242
• ISBN-10: 0072874244
• Artikelnr.: 21537261

Inhaltsangabe

PART ONE: What is a Supervisor? Chapter 1: Modern Supervision: New Era
Challenge PART TWO: Modern Supervision Challenges Chapter 2: Ensuring High
Quality Chapter 3: Teamwork: Emphasizing Powerful Meetings Chapter 4:
Meeting High Ethical Standards Chapter 5: Managing Diversity PART THREE:
Functions of the Supervisor Chapter 6: Reaching Goals and Objectives
Chapter 7: Organizing and Authority Chapter 8: The Supervisor as Leader
Chapter 9: Problem Solving and Decision Making PART FOUR: Skills of the
Supervisor Chapter 10: Communication Chapter 11: Motivating Employees
Chapter 12: Improving Productivity Chapter 13: Supervising 'Problem'
Employees Chapter 14: Managing Time and Stress Chapter 15: Managing
Conflict and Change Appendix: Negotiation and Politics PART FIVE:
Supervision and Human Resources Chapter 16: Selecting Employees Chapter 17:
Providing Orientation and Training Chapter 18: Appraising Performance
Chapter 19: The Impact of the Law