A guide for educators wanting to come to terms with their support role in open and distance learning. Covering all aspects of student support from tuition and counselling through to the broad range of delivery methods available, the book offers
A guide for educators wanting to come to terms with their support role in open and distance learning. Covering all aspects of student support from tuition and counselling through to the broad range of delivery methods available, the book offers
What is meant by student support?; why support students?; what kinds of student support are there?; theories behind student support; delivery of student support - written (letters texts interactive experiential) phone (one-to-one conference video phone audio text) face-to-face (one-to-one groups) computer (e-mail conferencing Internet CD-ROM); organization of student support; staff development; student support from outside the institution; breakdowns and barriers in student support; quality assurance and standards in student support.
What is meant by student support?; why support students?; what kinds of student support are there?; theories behind student support; delivery of student support - written (letters texts interactive experiential) phone (one-to-one conference video phone audio text) face-to-face (one-to-one groups) computer (e-mail conferencing Internet CD-ROM); organization of student support; staff development; student support from outside the institution; breakdowns and barriers in student support; quality assurance and standards in student support.
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