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Minute taking is an important yet under-rated part of business management meetings, critical at all levels of committee. Participants rely on them for information they may have missed, those who could not attend can see what was decided in their absence, and the action points act as a timely reminder.
Taking Minutes of Meetings explains the functions of minutes, the different styles, how to take them accurately and how to listen and summarise. Now in its second edition this practical guide includes a new chapter on The Requirements of the Freedom of Information Act.
Reliable, accessible
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Produktbeschreibung
Minute taking is an important yet under-rated part of business management meetings, critical at all levels of committee. Participants rely on them for information they may have missed, those who could not attend can see what was decided in their absence, and the action points act as a timely reminder.

Taking Minutes of Meetings explains the functions of minutes, the different styles, how to take them accurately and how to listen and summarise. Now in its second edition this practical guide includes a new chapter on The Requirements of the Freedom of Information Act.

Reliable, accessible advice is given on important topics such as:
setting up a meeting;
sections of a meeting;
the agenda;
personal preparation;
taking notes;
the minutes;
recording decisions and actions.
Autorenporträt
Joanna Gutmann is a freelance training consultant who offers a range of courses on office communication. She has a background in secretarial work, and extensive experience in the design and development of courses for secretaries. She is a member of the Chartered Institute of Personnel Development and also the author of Taking Minutes of Meetings and of two workbooks, I Hate Taking Minutes and I Hate Writing Letters, published by Kogan Page.