This research work was carried out under an exploratory, non-experimental and descriptive methodological approach, taking as reference 75 teachers from the Administrative, Social and Agricultural Sciences Division, Northern Unit of the University of Sonora assigned during the 2020-1 semester. The objective is to identify, from the perspective of university teachers, the main challenges they face in the teaching-learning process during the contingency caused by COVID-19. The results obtained show that teachers do not use virtual platforms as a support tool in the teaching-learning process due to the lack of knowledge in the use, management and exploitation of virtual spaces within the pedagogical models used. In conclusion, improving teaching and research processes and working on alternative pedagogies are the main challenges in the face of the new educational normality.
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