Whether because of budget and staffing concerns or issues with productivity and output, technical services teams have come into being in many organizations. In Teams in Library Technical Services, editors Rosann Bazirjian and Rebecca Mugridge present research and case studies demonstrating what these reasons are and how the use of teams has been and should be applied to libraries. Everything from describing the various types of teams and how to manage them-especially in academic libraries-to exploring recurring themes on the relationships between professional and support staff, the changing roles of librarians, and how managers and teams address issues such as performance evaluation, rewards and recognition, hiring, workload and workflow, and process improvements is covered. Managers and other librarians who must understand the evolution of teams in library technical services units, the application of team theory in libraries, and the practical assessment of team organizational structure will be greatly served by this work.
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For managers and other librarians, Bazirjian, a librarian at the U. of North Carolina, Greensboro, and Mugridge (university libraries, Penn State U., University Park) compile 12 essays on the function of teams in academic library technical services in terms of performance evaluation, rewards and recognition, hiring, and workload and workflow. Contributors, who are associated with academic libraries in the US, describe the history of teams in library technical services, how to apply team theory, and how to assess their organizational structure. Case studies of particular universities are provided, in addition to evaluations of their effectiveness, studies of libraries that have returned to hierarchical structures, and descriptions of process improvement and matrix teams. Reference and Research Book News, August 2006 ...[a] useful title... Booklist, 12/15/2006 ...highly recommended... American Reference Books Annual, vol. 38 (2007) This collection of writings provides useful correlations between theory and practice, a balanced perspective between successful and unsuccessful team implementations, and practical advice for workflow analysis. Reference and User Services Quarterly, Vol. 46, No. 4 (Summer 2007) Organizing technical services with self-directed work teams has become quite common during the past 15 years. Editors Rosann Bazirjian and Rebecca Mugridge and their cadre of experts examine this concept in Teams in Library Technical Services. American Libraries