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Preface for Instructors
Introduction for Writers
Part 1 Understanding the Technical Communication Environment
1 Introduction to Technical Communication
2 Understanding Ethical and Legal Considerations
3 Writing Technical Documents
4 Writing Collaboratively
Part 2 Planning the Document
5 Analyzing Your Audience and Purpose
6 Researching Your Subject
7 Organizing Your Information
Part 3 Developing and Testing the Verbal and Visual Information
8 Communicating Persuasively
9 Emphasizing Important Information
10 Writing Correct and Effective Sentences
11 Designing Print and Online Documents
12 Creating Graphics
13 Evaluating and Testing Technical Documents
Part 4 Learning Important Applications
14 Corresponding in Print and Online
15 Applying for a Job
16 Writing Proposals
17 Writing Informational Reports
18 Writing Recommendation Reports
19 Writing Lab Reports
20 Writing Definitions, Descriptions, and Instructions
21 Making Oral Presentations
APPENDIX
Reference Handbook
Selected Bibliography
References
Index
Index of Selected Features