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By combining the power of customer experience and marketing, The 10-Second Customer Journey offers a roadmap to getting quickly from â I see itâ to â I love itâ in todayâ s digital environment.

Produktbeschreibung
By combining the power of customer experience and marketing, The 10-Second Customer Journey offers a roadmap to getting quickly from â I see itâ to â I love itâ in todayâ s digital environment.
Autorenporträt
Todd Unger is Chief Experience Officer (CXO) of the American Medical Association, where he has driven record growth and gained international recognition for the AMA CX program. A transformational marketing and digital executive, Unger's experience places him at the nexus of e-commerce, content, technology, product development and marketing, the building blocks of today's customer experience.