The Absolutely Unbreakable Rules of Service Delivery
How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture
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How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certain "Unbreakable Rules" for success. Best-selling business author and coach Karl W. Palachuk draws on many years of running service-based businesses to present the rules his companies live by.
