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This thesis deals with the concept of accountability in international nongovernmental organizations INGOs). The four chapters focus on the theoretical and practical implications of a comprehensive approach to INGO accountability. Comprehensive INGO accountability goes beyond the donor-centric focus on financial accountability, and further includes outcome assessment processes and stakeholder dialog. The findings suggest that INGOs that implement such processes yield more effective programs as well as a stronger mission orientation. This implies that accountability is not merely to be…mehr

Produktbeschreibung
This thesis deals with the concept of accountability in international nongovernmental organizations INGOs). The four chapters focus on the theoretical and practical implications of a comprehensive approach to INGO accountability. Comprehensive INGO accountability goes beyond the donor-centric focus on financial accountability, and further includes outcome assessment processes and stakeholder dialog. The findings suggest that INGOs that implement such processes yield more effective programs as well as a stronger mission orientation. This implies that accountability is not merely to be understood as a necessary evil that occurs separately from the organization's core operations. Instead, comprehensive INGO accountability is integrated in organizational processes, and has the strategic value of strengthening organizational performance and mission orientation. It is based on dialog, and therefore is constructive in nature and contributes to more democratic organizational decision-making. In light of the increasingly political role of INGOs, implementing comprehensive accountability can be expected to become indispensable to ensure their organizational legitimacy.
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Autorenporträt
Dr. Alice Hengevoss is Head of Applied Research at the Center for Philanthropy Studies (CEPS) at the University of Basel. She studied economics at the University of Zurich and Université Laval in Québec, Canada. In 2021, she completed her doctoral studies in nonprofit management at the CEPS. She researches and publishes on topics related to governance, accountability and self-regulation of international nonprofit organizations as well as on organizational closure.