The Art of Complaining: Canada's Consumer Action Guide - Edmonston, Phil
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Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.

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Produktbeschreibung
Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.
Autorenporträt
Phil Edmonston, Canada's toughest customer, is a former MP and Consumers Union board member. For over 42 years he has written more than 140 Lemon-Aid bestsellers. About three decades ago Nissan and Honda sued Phil for $5 million - and lost. He regularly gets tossed out of auto shows. Currently, he lives in Panama.