This book sets out proven, practical guidelines to ensure you can and deliver messages in a clear, succinct, precise, descriptive, informative and impressive way. Aimed at anyone wishing to improve their business communication skills.
This book sets out proven, practical guidelines to ensure you can and deliver messages in a clear, succinct, precise, descriptive, informative and impressive way. Aimed at anyone wishing to improve their business communication skills.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Patrick Forsyth runs Touchstone Training & Consultancy and is an experienced consultant, trainer and writer. He writes extensively on business matters and is the author of many successful business books including: How to Craft a Successful Business Communication and The Gentle Art of Getting Your Own Way - a layman's guide to being persuasive (Foulsham), Detox Your Career (Cyan) and Demystifying Marketing (IET).
Inhaltsangabe
Chapter 1: Communication: its nature, scope and purpose Chapter 2: What makes for effective communication Chapter 3: Prerequisites for success: preparation and listening Chapter 4: Being persuasive: getting agreement from others Chapter 5: Meetings: making them work Chapter 6: Presentations: speaking successfully 'on your feet' Chapter 7: Negotiation: making the best deal Chapter 8: Telephone communication: its special nature Chapter 9: The nature of the written word Chapter 10: The writing process: what to say and how to say it Chapter 11: The different forms of written communication Chapter 12: The ubiquitous email: dos and don'ts Chapter 13: Dealing with numbers
Chapter 1: Communication: its nature, scope and purpose Chapter 2: What makes for effective communication Chapter 3: Prerequisites for success: preparation and listening Chapter 4: Being persuasive: getting agreement from others Chapter 5: Meetings: making them work Chapter 6: Presentations: speaking successfully 'on your feet' Chapter 7: Negotiation: making the best deal Chapter 8: Telephone communication: its special nature Chapter 9: The nature of the written word Chapter 10: The writing process: what to say and how to say it Chapter 11: The different forms of written communication Chapter 12: The ubiquitous email: dos and don'ts Chapter 13: Dealing with numbers
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