Kenneth Cloke, Joan Goldsmith

The Art of Waking People Up

Cultivating Awareness and Authenticity at Work

• Gebundenes Buch

Produktbeschreibung

While other books describe a discreet mentoring process, or coaching technique, Cloke and Goldsmith advocate "waking people up" by providing a new paradigm for workplace feedback and ways of giving and receiving information that maximizes personal and organizational change.

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Produktdetails

• Verlag: WILEY & SONS
• Seitenzahl: 336
• Erscheinungstermin: 10. Februar 2003
• Englisch
• Abmessung: 235mm x 157mm x 23mm
• Gewicht: 638g
• ISBN-13: 9780787963804
• ISBN-10: 0787963801
• Artikelnr.: 11397551

Autorenporträt

Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer. Joan Goldsmith is an organizational consultant, coach, and educator specializing in leadership development and organizational change. Cloke and Goldsmith are coauthors of five previous books, including The End of Management and the Rise of Organizational Democracy and Resolving Conflicts at Work: A Complete Guide for Everyone on the Job, both published by Jossey-Bass.

Inhaltsangabe

Foreword (Warren Bennis).
Preface.
The Authors.
Part One: Context: Cultivating Awareness and Authenticity.
1. An Orientation to Awareness and Authenticity.
2. The Art of Waking Up.
3. Where It All Begins.
Part Two: Processes: Championing Congruity and Commitment.
4. Turnaround Feedback.
5. Transformational Coaching.
6. Strategic Mentoring.
7. Participatory Assessment.
Part Three: Techniques: Encouraging Turnaround Experiences.
8. Courageous Listening.
9. Paradoxical Problem Solving.
10. Supportive Confrontation.
11. Risky Conflict Resolution.
Part Four: Relationships: Sustaining Organizational Awareness and
Authenticity.
12. Waking Organizations Up.
13. Fostering Congruence and Commitment in Organizations.
14. Ubiquitous Leadership and Organizational Democracy.
Index.