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Now 256 full entries; All entries revised and bibliographies significantly up-dated and extended; 93 new entries across a wide range of areas * in particular more on service, strategy, technology and innovation but beefing up core entries (e.g. newsvendor model). New Authors: 31 new authors from UK, Europe and North America (inc. Harvard and Georgetown), now more than 50 contributors

Produktbeschreibung
Now 256 full entries; All entries revised and bibliographies significantly up-dated and extended; 93 new entries across a wide range of areas * in particular more on service, strategy, technology and innovation but beefing up core entries (e.g. newsvendor model). New Authors: 31 new authors from UK, Europe and North America (inc. Harvard and Georgetown), now more than 50 contributors
Autorenporträt
Editor in Chief Cary L. Cooper is based at Lancaster University as Professor of Organizational Psychology. He is the author of over 80 books, is past editor of the Journal of Organizational Behavior, and Founding President of the British Academy of Management. Advisory Editors Chris Argyris is James Bryant Conant Professor of Education and Organizational Behavior at Harvard Business School. William Haynes Starbuck is Professor of Management and Organizational Behavior at the Stern School of Business, New York University. Volume Editors Nigel Slack is the Royal Academy of Engineering Professor of Service and Support Management at Cambridge University and Professor of Operations Strategy at Warwick Business School. He is the author of many publications in the Operations Management area, including the market leading text, Operations Management (Fourth Edition, 2004) with Stuart Chambers and Robert Johnston, which has been translated into several languages. Michael Lewis is Professor of Operations and Supply Management at Bath University. He has published widely in the Operations Management and Strategy areas, including the four-volume series of edited papers Operations Management: Critical Perspectives (2003).
Rezensionen
"One strand running through all the volumes of the BlackwellEncyclopedia is that, while the entries may develop and explainthe theoretical concepts of the field, there is also an emphasis ontheir practical application. This makes this set a good place tostart for an overview and quick understanding of a topic -not just for students and researchers but also for practitioners."- Reference Reviews

"Blackwell's second edition of this work is every bit asimpressive as the first. Bottom Line: Extensively revised, with 30percent new material throughout, this comprehensive resourceremains one of the most authoritative general businessencyclopedias available. Highly recommended for academic andspecial library business collections." -LibraryJournal

"This is a critical resource for anyone who wants to explore ontopics such as knowledge management, globalization, changemanagement, business ethical issues, total quality management, orbenchmarking and management strategies. Summing up: Highlyrecommended. Academic libraries supporting business/managementprograms at all academic levels and libraries building a businesscollection." - Choice