Everyone has trouble with bureaucracy. Optimists argue that soon all of this will be fixed. This text maintains just the opposite - that despite all the rhetoric from proponents of total quality management, corporate reengineering, and the public management, it's still "business as usual" for bureaucracies.
Everyone has trouble with bureaucracy. Optimists argue that soon all of this will be fixed. This text maintains just the opposite - that despite all the rhetoric from proponents of total quality management, corporate reengineering, and the public management, it's still "business as usual" for bureaucracies.
1: Understanding Bureaucracy 2: Bureaucracy as Society: Loss of the Social 3: Bureaucracy as the New Culture: "Economics" 4: The Psychology of Bureaucracy: Organization as Psyche 5: The Language of Bureaucracy: Virtual Words 6: The Thought of Bureaucracy: Failure of Imagination 7: Bureaucracy as Polity: Politics as Administration Epilogue: Bureaucracy, Modernity, and Post-Modernity
1: Understanding Bureaucracy 2: Bureaucracy as Society: Loss of the Social 3: Bureaucracy as the New Culture: "Economics" 4: The Psychology of Bureaucracy: Organization as Psyche 5: The Language of Bureaucracy: Virtual Words 6: The Thought of Bureaucracy: Failure of Imagination 7: Bureaucracy as Polity: Politics as Administration Epilogue: Bureaucracy, Modernity, and Post-Modernity
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