The Cambridge Handbook of Workplace Affect

Herausgeber: Yang, Liu-Qin; Martínez-Tur, Vicente; Daus, Catherine S; Cropanzano, Russell

• Gebundenes Buch

Produktdetails

• Verlag: Cambridge University Press
• Seitenzahl: 572
• Erscheinungstermin: 10. September 2020
• Englisch
• Abmessung: 249mm x 178mm x 34mm
• Gewicht: 1122g
• ISBN-13: 9781108494038
• ISBN-10: 110849403X
• Artikelnr.: 58456888

Inhaltsangabe

Foreword; Part I. Theoretical and Methodological Foundations: 1. Emotion at
work: from the 'leaner years' to the 'affective revolution'; 2. The
organizational neuroscience of emotions; 3. Personality affect construal
theory: a model of personality and affect in the workplace; 4. Workplace
emotions and motivation: toward a unified approach; 5. Behavioral genetics
and affect at work: a review and directions for future research; 6. A
review of quantitative methods to measure workplace affect; 7. Qualitative
methods to study workplace affect: capturing elusive emotions; Part II.
Workplace Affect and Individual Worker Outcomes: 8. Affect, stress, and
health: the role of work characteristics and work events; 9. Emotion and
various forms of job performance; 10. The role of affect and its regulation
for creativity and innovation; 11. Emotional labor: display rules and
emotion regulation at work; 12. Advancing the field: reviewing the status
of emotional intelligence in the workplace; 13. Affect and workplace
judgment and decision-making; 14. The mindful emotion management framework:
how mindfulness helps employees manage emotions through reactivity,
regulation, and reappraisal; 15. Benefits of negative affective states; 16.
Interventions to improve employee well-being; Part III. Workplace Affect
and Interpersonal and Team-Level Processes: 17. Leadership, affect, and
emotion in work organizations; 18. Affective climate in teams; 19.
Workplace affect, conflict, and negotiation; 20. Understanding the role of
affect in workplace aggression; 21. The service encounter; 22. Emotion work
and emotion management; 23. Dynamic emotional labor: a review and extension
to teams; Part IV. Workplace Affect and Organizational, Social and Cultural
Processes: 24. Organizational entry and workplace affect; 25. Performance
management and workplace affect; 26. Feeling the heat: the importance of
affect to organizational justice for receivers, actors, and observers; 27.
Gender and workplace affect: expression, experiences, and display rules;
28. Affective climate and organization-level emotion management; Part V.
Discrete Emotions at Work: 29. The emotion of interest at work; 30. The
antecedents and consequences of fear at work; 31. From self-consciousness
to success: when and why self-conscious emotions promote positive employee
outcomes; 32. Happiness in its many forms; 33. Envy and jealousy: the role
of intrasexual competition in the workplace; 34. Other-focused emotion
triads: contempt, anger, and disgust (CAD) and awe, gratitude, and
elevation (Age); 35. Schadenfreude at work; Part VI. New Perspectives on
Workplace Affect: 36. Diversity and workplace affect: the impact of
revealing or concealing a stigma; 37. Implications of technological work
practices for employee affect; 38. Looking into the future: integration of
research on workplace affect.