The Computer User as Toolsmith - Greenberg, Saul
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The Computer User As Toolsmith describes several empirical studies from which the author has developed a computer version of a handyman's workbench that would help users work with their on-line activities. For the practitioner and interface designer, the guidelines and principles offered here are directly applicable to the rational design of new systems and the modernization of old ones. For the researcher and graduate student, the book offers a wealth of analysis and interpretation of data, as well as a survey of research techniques.

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The Computer User As Toolsmith describes several empirical studies from which the author has developed a computer version of a handyman's workbench that would help users work with their on-line activities. For the practitioner and interface designer, the guidelines and principles offered here are directly applicable to the rational design of new systems and the modernization of old ones. For the researcher and graduate student, the book offers a wealth of analysis and interpretation of data, as well as a survey of research techniques.