The Coward's Guide to Conflict - Ursiny, Tim
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Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success. The Coward's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover: * Why you must know how to handle conflict * How to recognize conflict before it happens * How to bring out the best in difficult people * How to build strength by overcoming problems * Secrets to impacting and leading others * Techniques to guide…mehr

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Produktbeschreibung
Nobody likes conflict, but you can't avoid it. Top performers just like you face problems every day. If you know how to deal with conflict well, you can turn it into your biggest opportunity for success. The Coward's Guide to Conflict is your essential conflict handbook, giving you the tools you need to manage conflict and come out on top. Discover: * Why you must know how to handle conflict * How to recognize conflict before it happens * How to bring out the best in difficult people * How to build strength by overcoming problems * Secrets to impacting and leading others * Techniques to guide you past conflict Top performers face conflict head-on and come out on top. You are just a short read away from mastering this essential skill.
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Autorenporträt
Tim Ursiny, PhD, is a success coach and the author of The Confidence Plan (Sourcebooks, 2005) and The Coward's Guide to Conflict (Sourcebooks, 2003). Gary DeMoss is the author of Making the Client Connection (Dearborn, 2004) and The Financial Professional's Guide to Persuading 1 or 1,000.