Suitable for those who work with people in conflict, this title explores the theoretical underpinnings of conflict as it relates to cognitive, emotional, and behavioral dimensions. It includes personal stories and examples that provide practical skills in communication and negotiation, including how to deal with power and cross-cultural issues.
Suitable for those who work with people in conflict, this title explores the theoretical underpinnings of conflict as it relates to cognitive, emotional, and behavioral dimensions. It includes personal stories and examples that provide practical skills in communication and negotiation, including how to deal with power and cross-cultural issues.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Bernie Mayer is a professor at the Werner Institute, Creighton University, and a founding partner of CDR Associates. He has been working in the conflict field since the late 1970s as a mediator, facilitator, trainer, researcher, program administrator, and consultant. He is the author of Staying with Conflict, which won the 2009 outstanding book awarded from the CPR International Institute for Conflict Prevention and Resolution, and Beyond Neutrality, the winner of CPR's 2004 book award.
Inhaltsangabe
Preface to the Second Edition: A Reflective Approach to Conflict vii Part One: Conflict 1 1 The Nature of Conflict 3 2 How People Approach Conflict 33 3 Power and Conflict 67 4 Culture and Conflict 92 Part Two: Engagement and Intervention 121 5 Resolving Conflict 123 6 Engaging Conflict 146 7 Communication 182 8 Negotiation 211 9 Working with Impasse 245 10 Mediation 269 11 Other Approaches to Conflict Intervention 301 12 Why We Intervene in Conflict 333 References 345 About the Author 353 Index 355
Preface to the Second Edition: A Reflective Approach to Conflict vii Part One: Conflict 1 1 The Nature of Conflict 3 2 How People Approach Conflict 33 3 Power and Conflict 67 4 Culture and Conflict 92 Part Two: Engagement and Intervention 121 5 Resolving Conflict 123 6 Engaging Conflict 146 7 Communication 182 8 Negotiation 211 9 Working with Impasse 245 10 Mediation 269 11 Other Approaches to Conflict Intervention 301 12 Why We Intervene in Conflict 333 References 345 About the Author 353 Index 355
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