Jill Dann FBCS CITP, and Derek Dann FCMI, are successful executive coaches who have helped hundreds of people unlock their emotional intelligence. Their books on emotional intelligence have been translated into five languages, and they have run in-company courses for clients including Marks & Spencer, John Lewis, First Direct and the AA.
: 1. Introduction
: 1. Introduction
: 2. Self-directed learning
: 2. Self-directed learning
: 3. Self-motivation
: 3. Self-motivation
: 4. Brain science from the last ten years
: 4. Brain science from the last ten years
: 5. Developing your self-awareness
: 5. Developing your self-awareness
: 6. Developing your self-control
: 6. Developing your self-control
: 7. Developing your awareness of others
: 7. Developing your awareness of others
: 8. Developing your management of others
: 8. Developing your management of others
: 9. Becoming more resilient
: 9. Becoming more resilient
: 10. Developing your influencing skills
: 10. Developing your influencing skills
: 11. Conflict resolution
: 11. Conflict resolution
: 12. Achievement orientation
: 12. Achievement orientation
: 13. Organizational awareness
: 13. Organizational awareness
: 14. Teamwork
: 14. Teamwork