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Alison Crabb has built a reputation on experience, knowledge, trust - and success. The culture of excellence which Alison was responsible for building within the Flight Centre Travel Group resulted in the division she led being the company's most profitable division globally for eight consecutive years. These unprecedented results were achieved by Alison's unique approach to working with more than 1200 staff across more than 200 retail outlets. The recipient of Flight Centre's Directors' Award for Global Outstanding Achievement in 2010 and a finalist in the Telstra Businesswoman of the Year…mehr

Produktbeschreibung
Alison Crabb has built a reputation on experience, knowledge, trust - and success. The culture of excellence which Alison was responsible for building within the Flight Centre Travel Group resulted in the division she led being the company's most profitable division globally for eight consecutive years. These unprecedented results were achieved by Alison's unique approach to working with more than 1200 staff across more than 200 retail outlets. The recipient of Flight Centre's Directors' Award for Global Outstanding Achievement in 2010 and a finalist in the Telstra Businesswoman of the Year Award in 2012, Alison has been providing advice as a freelance business and leadership consultant since 2016, through popular workshops, seminars and one¿on¿one coaching sessions around Australia. This is Alison's first book, aimed at providing unique, refreshing, personalised and highly engaging inspiration to a wider audience of retail area leaders with responsibility for several stores. There will be more books to follow in this Revitalising Retail series, all aimed at slightly different audiences and different areas of retail but all with a retail¿centric approach to leadership development and the achievement of retail success.
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Autorenporträt
Alison Crabb, founder and principle of Alison Crabb Consulting, has worked with some of Australia's most recognised and successful retailers for more than 30 years. Her career in the retail industry began as a travel consultant with the Flight Centre Travel Group, where her promotion first to store manager and then to an area leadership role was to eventually see her spend eight years as a global leader in a highly competitive and challenging retail environment.Through these years of learning, development and improvement, Alison continued to push the boundaries and drive improvement year on year, seeing profit grow from $18 million to $49 million. The culture of excellence Alison was instrumental in building at Flight Centre during her years of leadership led to her division being the most profitable division globally for eight consecutive years. She achieved unprecedented results working with more than 1200 staff across more than 200 retail outlets, generating $1.2 billion in sales annually.Alison's achievements were recognised when she was awarded Flight Centre's Directors' Award for Global Outstanding Achievement in 2010. She was also a finalist in the Telstra Businesswoman of the Year Award in 2012.Since leaving Flight Centre to begin her own retail consulting business, Alison has worked in a coaching and consultancy role with some of Australia's leading retail businesses, developing and lifting their leadership to achieve new business heights. Throughout her career, Alison's business reputation has been built on knowledge, experience, trust, and success.Alison Crabb is recognised by many to be the industry's leading expert on retail leadership. In her consultancy role with Alison Crabb Consulting, Alison has designed a unique, refreshing, personalised and highly engaging, retail-centric approach to leadership training and development. Her 30 years of experience in consumer led retail has provided her with invaluable insights into the factors influencing retail success and the keys to achieving and delivering them.For more details visit: alison@alisoncrabb.com.au