John Bartlett is an author with deep business experience of directing change through projects and programmes. He is a Fellow of the Association for Project Management and has written widely on the subject, including three books, on risk management, programme management and quality management.
Inhaltsangabe
Acknowledgements Foreword Preface Navigation 1. Introduction 2. Quality definition 3.Setting expectations 4.Quality roles 5.Planning for quality 6.Controlling quality 7. Quality assurance 8. Testing for quality 9. Quality at implementation 10. Glossary 11. Bibliography 12. Appendix A - Construction of a paper cat 13. Appendix B - Completed Quality Plan Example 14. Appendix C - Sample documentation standard 15. Index
Acknowledgements Foreword Preface Navigation 1. Introduction 2. Quality definition 3.Setting expectations 4.Quality roles 5.Planning for quality 6.Controlling quality 7. Quality assurance 8. Testing for quality 9. Quality at implementation 10. Glossary 11. Bibliography 12. Appendix A - Construction of a paper cat 13. Appendix B - Completed Quality Plan Example 14. Appendix C - Sample documentation standard 15. Index
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