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Your sales force is the lifeblood of your company and one of the most difficult, if not the hardest, sectors to hire for. Before it pays off, it requires the largest investment of time and money. For you to achieve peak success, your team members need training on your product, service, and internal operations. However, most small businesses don't have the resources to hire a sales training company. In The Excuses Department is Closed, author Thomas Martucci offers a guide to improving company sales by eliminating the excuses for not getting the order. He addresses many of the excuses he's encountered during his extensive career as both a salesperson and business owner. The Excuses Department is Closed helps you understand the mentality of your sales force, evaluate excuses that employees may have, determine whether they are based in reality, and explore opportunities for retraining or coaching.