The First Five Minutes - Mitchell, Mary
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The first five minutes of each and every encounter--from job interviews to sales calls to social gatherings--are crucial to your professional success. Whether you're meeting in person, or via letter, phone, fax, or e-mail, business communications expert Mary Mitchell gives you the techniques, skills, and confidence you need to present yourself positively, dynamically, and effectively. Greeting strategies--there is a right way and a wrong way * Appearance--big decisions about ""little things"" regarding clothing and accessories * Body language and conversation--there's nothing small about small…mehr

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Produktbeschreibung
The first five minutes of each and every encounter--from job interviews to sales calls to social gatherings--are crucial to your professional success. Whether you're meeting in person, or via letter, phone, fax, or e-mail, business communications expert Mary Mitchell gives you the techniques, skills, and confidence you need to present yourself positively, dynamically, and effectively. Greeting strategies--there is a right way and a wrong way * Appearance--big decisions about ""little things"" regarding clothing and accessories * Body language and conversation--there's nothing small about small talk * Public speaking--overcome anxiety so you look like a natural * Electronic etiquette--new rules for a new medium * Correspondence--the importance of the written word
Autorenporträt
MARY MITCHELL is president of Uncommon Courtesies, a Philadelphia-based business communications consulting firm. She writes a syndicated column called ""Ms. Demeanor,"" is the Prodigy online manners expert, and is the author of The Complete Idiot's Guide to Etiquette and Dear Ms. Demeanor: The Young Person's Etiquette Guide. JOHN CORR is a writer with the Philadelphia Inquirer.