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Contrary to popular belief, technical competency does not define a great employee. You won't find your best employees by asking a series of standard interview questions. And a resume does little to tell you whether an employee is going to be a superstar or a human-resources nightmare. In fact, when it comes to hiring and managing employees, we have been concentrating on the wrong attributes entirely. The Five A's is a true breakthrough in evaluating potential and current employees. By redefining the characteristics that determine whether an employee is ideally suited for a job, you can use The…mehr

Produktbeschreibung
Contrary to popular belief, technical competency does not define a great employee. You won't find your best employees by asking a series of standard interview questions. And a resume does little to tell you whether an employee is going to be a superstar or a human-resources nightmare. In fact, when it comes to hiring and managing employees, we have been concentrating on the wrong attributes entirely. The Five A's is a true breakthrough in evaluating potential and current employees. By redefining the characteristics that determine whether an employee is ideally suited for a job, you can use The Five A's to quickly sift through the rubbish and build an engaged and well-trained workforce.
Autorenporträt
Eric Swenson is acknowledged as a leading expert on management and leadership. His work with businesses throughout North America has led to improved performance, stronger employee engagement, and greater customer satisfaction. He speaks frequently to organizations and conferences on topics ranging from leadership and management to workforce trends and issues. He has conducted seminars for professional organizations and is a popular keynote speaker at conferences and conventions. Eric is the founder and managing director of RSJ/Swenson, a human resources and workforce-outsourcing firm serving more than 250 businesses ranging from start-ups to established companies with over 1,000 employees. Virtually every industry is represented in RSJ/Swenson's portfolio.