The Future of Consumption
How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience
Herausgegeben:Bäckström, Kristina; Egan-Wyer, Carys; Samsioe, Emma
The Future of Consumption
How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience
Herausgegeben:Bäckström, Kristina; Egan-Wyer, Carys; Samsioe, Emma
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- Produkterinnerung
This open access book presents three future consumption trends-technology, sustainability, and wellbeing-and discusses what impact those trends will have on the ways we shop.
What will be important to the consumers of the future? And how will their retail experiences look and feel? Will technology, sustainability, and wellbeing trends fundamentally change how we consume? And how should retail managers respond to these trends in order to provide the customer experiences of the future? Blending academic perspectives with reflections from innovative retailers, this book explores all these…mehr
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What will be important to the consumers of the future? And how will their retail experiences look and feel? Will technology, sustainability, and wellbeing trends fundamentally change how we consume? And how should retail managers respond to these trends in order to provide the customer experiences of the future? Blending academic perspectives with reflections from innovative retailers, this book explores all these questions and more.
Essential reading for retail managers who want to know how future consumption trends will affect the industry, this book also benefits students and researchers of retail and consumption who want to better understand how these interdependent fields are linked.
- Produktdetails
- Verlag: Lund University / Palgrave Macmillan / Springer International Publishing / Springer, Berlin
- Artikelnr. des Verlages: 978-3-031-33245-6
- 1st ed. 2024
- Seitenzahl: 416
- Erscheinungstermin: 5. Oktober 2023
- Englisch
- Abmessung: 216mm x 153mm x 27mm
- Gewicht: 648g
- ISBN-13: 9783031332456
- ISBN-10: 3031332458
- Artikelnr.: 67773523
- Herstellerkennzeichnung
- Books on Demand GmbH
- In de Tarpen 42
- 22848 Norderstedt
- info@bod.de
- 040 53433511
- Verlag: Lund University / Palgrave Macmillan / Springer International Publishing / Springer, Berlin
- Artikelnr. des Verlages: 978-3-031-33245-6
- 1st ed. 2024
- Seitenzahl: 416
- Erscheinungstermin: 5. Oktober 2023
- Englisch
- Abmessung: 216mm x 153mm x 27mm
- Gewicht: 648g
- ISBN-13: 9783031332456
- ISBN-10: 3031332458
- Artikelnr.: 67773523
- Herstellerkennzeichnung
- Books on Demand GmbH
- In de Tarpen 42
- 22848 Norderstedt
- info@bod.de
- 040 53433511
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Ida de Wit Sandström & René van Pelt.
Health Services, Alisa Minina Jeunemaître.- No cash, no coins, no cards, but you: Biohacking the future of payments, Vitor Lima & Russell Belk.- Contemporary Consumption of Brand Activism, Natasha Lewis & Jessica Vredenburg.- Vegan Consumption: Insights into the consumer-driven
emergence of the vegan market, Rachel Lamarche-Beauchesne.- Buying Happiness, Tomas de Souza.- Part 4 - Customer Experience.- Re-examining the Place of the Physical Store During the
Digital Retail Era, Elin Nilsson.- Employee-to-Customer Improvisation: A Value Creation Strategy
for Navigating the Contemporary Consumption Experience, Jessica Vredenburg, Simon J. Bell & Evan Polman.- (When) Is it Worth Investing in The Personal Service Encounter?, Carys Egan-Wyer, Sofia Valentin & Åsa Parsmo.- Can Future Shopping Experiences be Present in the Past?
The Case of a Local High Street, Ola Thufvesson & Devrim Umut Aslan.- Timeless Tricks,
Ida de Wit Sandström & René van Pelt.