The Great ScrumMaster is your complete guide to becoming an exceptionally effective ScrumMaster and using Scrum to dramatically improve team and organizational performance. Easy to digest and highly visual, you can read it in a weekend…and use it for an entire career. Drawing on 15 years of pioneering experience implementing Agile and Scrum and helping others do so, Zuzana Šochová guides you step by step through all key facets of success as a ScrumMaster in any context. Šochová reviews the ScrumMaster’s responsibilities, introduces her powerful State of Mind model and #ScrumMasterWay approach,…mehr
The Great ScrumMaster is your complete guide to becoming an exceptionally effective ScrumMaster and using Scrum to dramatically improve team and organizational performance. Easy to digest and highly visual, you can read it in a weekend…and use it for an entire career. Drawing on 15 years of pioneering experience implementing Agile and Scrum and helping others do so, Zuzana Šochová guides you step by step through all key facets of success as a ScrumMaster in any context. Šochová reviews the ScrumMaster’s responsibilities, introduces her powerful State of Mind model and #ScrumMasterWay approach, and teaches crucial metaskills that every ScrumMaster needs. Learn how to build more effective teams, manage change in Agile environments, and take full advantage of the immensely powerful ScrumMaster toolbox. Throughout, Šochová illuminates each concept with practical, proven examples that show how to move from idea to successful execution. * Understand the ScrumMaster’s key role in creating high-performance self-organising teams * Master all components of the ScrumMaster State of Mind: teaching/mentoring, removing impediments, facilitation, and coaching * Operate effectively as a ScrumMaster at all levels: team, relationships, and the entire system * Sharpen key ScrumMaster cognitive strategies and core competencies * Build great teams, and improve teams that are currently dysfunctional * Drive deeper change in a safer environment with better support for those affected * Make the most of Shu Ha Ri, System Rule, Root Cause Analysis, Impact Mapping, and other ScrumMaster tools
Zuzana Šochová is an independent Agile coach and trainer and a Certified Scrum Trainer with more than fifteen years of experience in the IT industry. She led one of the very first Agile international projects in the Czech Republic, focusing on distributed Scrum teams, working in different time zones between Europe and the USA. Now she is a leading expert on Agile and Scrum practices in both startups and big corporations. She has experience with Agile adoption in telco, finance, healthcare, automotive, mobile, and high-tech software companies. She has worked in various positions, starting as software developer for life and mission-critical systems, and continuing as a Scrum Master and director of engineering. She has been working as an independent Agile coach and trainer since 2010, specializing in organizational and team coaching, facilitations, and culture change using Agile and Scrum.
Inhaltsangabe
Foreword xiii Preface xv Acknowledgments xix About the Author xxi
Chapter 1: The ScrumMaster’s Role and Responsibilities 1 The Self-Organized Team 2 The ScrumMaster’s Goal 7 The ScrumMaster’s Responsibilities 9 Pitfalls of Combining Roles 9
Chapter 2: The State of Mind Model 19 Teaching and Mentoring 21 Removing Impediments 21 Facilitation 22 Coaching 23 Example: Starting Agile 24 Example: Impediments 25 Example: Stuck 26 Example: Responsibility 27 Exercise: State of Mind—Now 28 The Missing Piece of the Puzzle 29 Exercise: State of Mind—The Future 30
Chapter 3: #ScrumMasterWay 31 Exercise: #ScrumMasterWay 32 Level 1—My Team 33 Level 2—Relationships 35 Level 3—Entire System 36 The ScrumMasters’ Group 38 The Organization as a System 39 Cynefin Framework 46
Chapter 5: Building Teams 61 Tuckman’s Group Development 62 Five Dysfunctions of a Team 65 Team Toxins 69 Focus on Responsibility 72 Organization as a Tribe 76 Choose the Right Leadership Style 82 Use Decentralization 84
Chapter 6: Implementing Change 87 Go for a Change 88 Change Behavior 90 Eight Steps for Successful Change 91
Chapter 7: The ScrumMaster’s Toolbox 97 Mastering Shu Ha Ri 98 System Rule 101 Positivity 104 Facilitation 106 Coaching 110 Root-Cause Analysis 112 Impact Mapping 115 Scaling Scrum 119 Kanban Insight Scrum Checklist 121 XP Practices Checklist 122 Product Owner Checklist 122
Chapter 8: I Believe . . . 125 The Great ScrumMaster 126 Don’t Know Whether Agile and Scrum Is for You? 126 Want to Transform Your Organization to Agile? 127 Don’t Know How to Build a Good Product Backlog? 127 Looking for a Way to Improve Your Team? 127 Want to Become a Great ScrumMaster? 127 Want to Become a Great Product Owner? 128 Want to Solve Conflicts? 128 Want to Have a Modern Agile Organization? 128 Want to Move Your Organization to the Next Level? 128 Zuzana Šochová—sochova.com 128
Foreword xiii Preface xv Acknowledgments xix About the Author xxi
Chapter 1: The ScrumMaster’s Role and Responsibilities 1 The Self-Organized Team 2 The ScrumMaster’s Goal 7 The ScrumMaster’s Responsibilities 9 Pitfalls of Combining Roles 9
Chapter 2: The State of Mind Model 19 Teaching and Mentoring 21 Removing Impediments 21 Facilitation 22 Coaching 23 Example: Starting Agile 24 Example: Impediments 25 Example: Stuck 26 Example: Responsibility 27 Exercise: State of Mind—Now 28 The Missing Piece of the Puzzle 29 Exercise: State of Mind—The Future 30
Chapter 3: #ScrumMasterWay 31 Exercise: #ScrumMasterWay 32 Level 1—My Team 33 Level 2—Relationships 35 Level 3—Entire System 36 The ScrumMasters’ Group 38 The Organization as a System 39 Cynefin Framework 46
Chapter 5: Building Teams 61 Tuckman’s Group Development 62 Five Dysfunctions of a Team 65 Team Toxins 69 Focus on Responsibility 72 Organization as a Tribe 76 Choose the Right Leadership Style 82 Use Decentralization 84
Chapter 6: Implementing Change 87 Go for a Change 88 Change Behavior 90 Eight Steps for Successful Change 91
Chapter 7: The ScrumMaster’s Toolbox 97 Mastering Shu Ha Ri 98 System Rule 101 Positivity 104 Facilitation 106 Coaching 110 Root-Cause Analysis 112 Impact Mapping 115 Scaling Scrum 119 Kanban Insight Scrum Checklist 121 XP Practices Checklist 122 Product Owner Checklist 122
Chapter 8: I Believe . . . 125 The Great ScrumMaster 126 Don’t Know Whether Agile and Scrum Is for You? 126 Want to Transform Your Organization to Agile? 127 Don’t Know How to Build a Good Product Backlog? 127 Looking for a Way to Improve Your Team? 127 Want to Become a Great ScrumMaster? 127 Want to Become a Great Product Owner? 128 Want to Solve Conflicts? 128 Want to Have a Modern Agile Organization? 128 Want to Move Your Organization to the Next Level? 128 Zuzana Šochová—sochova.com 128
References 131 Index 135
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