The Handbook of Communication Training

A Best Practices Framework for Assessing and Developing Competence
Herausgeber: Wallace, J.; Becker, Dennis

• Gebundenes Buch

Produktbeschreibung

The Handbook of Communication Training is a powerful template, and first of its kind, for communication practitioners and academicians who wish to strengthen their professional capabilities. It also acts as a guide and standard for consumers and clients of these services.

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Produktdetails

• Verlag: Taylor & Francis Ltd (Sales)
• Seitenzahl: 462
• Erscheinungstermin: 8. August 2018
• Englisch
• Abmessung: 249mm x 193mm x 36mm
• Gewicht: 1279g
• ISBN-13: 9781138736528
• ISBN-10: 113873652X
• Artikelnr.: 53585244

Autorenporträt

J. D. Wallace, PhD, is a Professor of Communication at Abilene Christian University. Past works include over 100 national/international presentations and publications with a special emphasis on training and development. Professionally, an award-winning scholar and teacher with numerous consultations in profit and non-profit organizations. Dennis Becker, PhD, founded The Speech Improvement Company, the nation's oldest Speech Coaching firm. In addition to having taught at Harvard and MIT, Dennis consults and coaches worldwide. This book is his sixth on communication and represents his continuing effort to strengthen the quality of communication training.

Inhaltsangabe

Acknowledgements
List of Contributors
Introduction
Best Practices for Communication Training
Best Practice 1 - Maintain Transparency to Clients and Trainees
Chapter 1 Mobilizing a Client for Change: Best Practices for Proposing Training
Jennifer H. Waldeck Phd
Chapter 2 Communication Training's Higher Calling: Using a Civic Frame to Promote Transparency and Elevate the Value of Services
Don Waisanen
PhD
Chapter 3 The F-word changes a circular message: Linking a profession's history to communication training's unique organizational role. Robin Smith Mathis PhD
Best Practice 2 - Use Assessable Methods
Chapter 4 Help
Communication Is Broken and We Need Training! How Diagnosing the Organizational Needs Leads to Better Interventions
Outcomes and Profit
Jeffrey L. Stafford
PhD
Michelle Hege
MA
Amber Barnes
MA
Greta R. Underhill
MA
Hannah R. Seagrave
MA
Chapter 5 Greater Alignment
Greater Success: Communication Needs Assessments and Training Program Assessments. Piyawan Charoensap-Kelly
Chapter 6 Observational assessment at the core of your communication training program: Authentic design and use of observational survey instruments
Jessica Parker-Raley PhD
Amber N. Finn PhD
Best Practice 3 - Demonstrate Technology Proficiency
Chapter 7 Online Training Tools in an Interconnected World. Michael G. Strawser PhD
Marjorie M. Buckner PhD
Renee Kaufmann PhD
Chapter 8 Mobile Devices in Training: What are our Trainees Doing and What Can Trainers Do? Keri K. Stephens
Ph.D.
Brett W. Robertson
M.A.
Chapter 9 Best Practices in Slide Design. Lori B. Miraldi MA
Peter N. Miraldi PhD
Chapter 10 Training in a Flash: Considerations of Learning Outcomes and Storytelling in Building Webinar Training. Donna M. Elkins PhD
Robin Hinkle PhD
Hope Zoeller EdD
Best Practice 4 - Demonstrate Professional Development.
Chapter 11 Career and Professional Development as Levels of Engagement in the Communication Training and Development Field. Ross Brinkert
Chapter 12 The Communication Trainer as Bricoleur
Craig Engstrom
Ph.D.
Michael Forst
M.A.
Lacey Corey Brown
M.A.
Chapter 13 Deliberate Practice Activities of Communication Professionals and Implications for Training and Consulting. Helen Lie
Ed.D.
Chapter 14 Professional Development. Lisa Waite
MA
Best Practice 5 - Develop and Maintain Organizational Expertise
Chapter 15 From Training to Performance Improvement: Using a Holistic Approach to Demonstrate Organizational Expertise and Achieve. John E. Burk PhD
Thomas A. Birk PhD
Chapter 16 The Role of Communication Theory in Leadership Training and Development. Ralph A. Gigliotti
PhD
Brent D. Ruben
PhD
Best Practice 6 - Demonstrate Effective and Appropriate Instructional Design
Chapter 17 Best Practices of Training Instructional Design: The Needs-Centered Training Model
Steven A. Beebe
PhD
Chapter 18 Debriefing: Enhancing Skill Acquisition and Transfer of Learning during Training. Marjorie M. Buckner PhD
Amber N. Finn PhD
Chapter 19 Instructional Design Training as Instruction: Delivering Instruction for the Adult Learner. Robert J. Sidelinger PhD
Chapter 20 Training Trainers Growth Mindset Messaging: The Role of Implicit Person Theory on Training. Elissa A. Adame
Ph.D.
Chapter 21 Belbin Team Roles: Assessing Behavioral Interaction to Improve Communication. DeeDee Smartt Lynch
President
Smartt Strategies
Mike Lynch
Chief Operations Officer
Smartt Strategies
Cody M. Clemens
M.A.
Chapter 22 Operationalizing Kolb's Experiential Learning Cycle: A User-friendly Template for Instructional Design and Self-Assessment. Kristen A. McIntyre
PhD
Belynda Dix
MA
Marian L. Ward
MA.
Best Practice 7 - Demonstrate Communication Proficiency
Chapter 23 The Communication Skills of an Effective Trainer. Seth S. Frei
MA
Steven A. Beebe
PhD
Chapter 24 Re-Motivating Monroe
Click-Whirr: Social Suasion and the Motivated Sequence. Jay Baldwin
Chapter 25 The Use of Humor and Storytelling Skills as a Best Practice in Demonstrating Communication Proficiency. Dakota C. Horn
Robin Golinski
Chapter 26 Effectively Integrating Group Techniques to Develop Communication Proficiency. Kristine M. Nicolini
PhD
DeAnne Priddis
PhD
Chapter 27 Incorporating Cosmopolitan Communication into Diverse Teaching and Training Contexts: Considerations from Our Work with Military Students and Veterans. Susan Steen
PhD
Lauren Mackenzie
PhD
Barton Buechner
PhD
Chapter 28 Social and Cultural Diversity in Training and Group Facilitation. Sara DeTurk PhD
Index.