Deborah Gordon

The Health Care Consumer's Manifesto

How to Get the Most for Your Money

• Gebundenes Buch

Produktbeschreibung

A health care executive at Harvard explains how to become a savvy consumer and get the value we all deserve for our health care spending. This book navigates and demystifies the confusing world of health care shopping. Readers go on a guided tour inside American health care to learn why it is so messy, and who is invested in keeping it that way. The text offers a new vision of how health care could work if it were truly designed to meet consumer needs, creating a call to action on how to demand and help create such a system. A wake-up call to an industry tenuously holding on to the status quo and ripe for true disruption, this book outlines what consumers can do themselves and demand from doctors, hospitals, health plans, and policy makers to get more for their health care spending and, in so doing, reshape the health care system into one we all deserve. Using real and compelling consumer stories intertwined with expert analysis, this book illustrates why it is so difficult to act as an engaged health care consumer in the United States and pulls back the curtain to expose the forces that hold the system in place.

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Produktdetails

• Verlag: ABC-Clio, LLC
• Seitenzahl: 304
• Erscheinungstermin: 29. Februar 2020
• Englisch
• Abmessung: 240mm x 161mm x 21mm
• Gewicht: 622g
• ISBN-13: 9781440874048
• ISBN-10: 1440874042
• Artikelnr.: 60578849

Autorenporträt

Deborah Dove Gordon, MBA, is a seasoned health care executive, marketing expert, and thought leader. A senior fellow at Harvard Kennedy School's Center for Business and Government, she conducted extensive research on health care consumerism.

Inhaltsangabe

Acknowledgments Part One: Consumer Power Introduction: A Nation of Shoppers
Shopping our way to a better health care system Chapter 1 An Ode to
Shopping How we buy everything Chapter 2 This Is Not Nordstrom How American
health care fails consumers Chapter 3 How Does That Make You Feel? How
psychotherapy functions as a free market and what we can learn from it
Chapter 4 Shopper, Know Thyself How different types of people engage with
health care differently Part Two: The Consumer Manifesto Chapter 5 How Much
Will This Cost? How to find-and read-the health care price tag Chapter 6
Can You Do Any Better on the Price? Negotiating our way to lower health
care costs Chapter 7 Who's in Charge Here? How consumers are left alone to
navigate their own health care situations Chapter 8 Listen! Why consumers'
own voices are often overlooked and what we lose as a result Chapter 9
Don't You Know Who I Am? How to define health care quality for yourself
Chapter 10 Should My Boss Control My Health Care? Untangling health
insurance from employment Chapter 11 Speak Our Language How jargon keeps
consumers out of the loop, and how to reclaim the language of health care
Chapter 12 It's No Kayak Why choosing health insurance is so hard for
humans Chapter 13 Money-Back Guarantee How to get what you pay for Part
Three: Getting Better Chapter 14 Everyone Has Teeth Why dental care and
coverage are separate from everything else and why that needs to change
Chapter 15 Keep Your Government Hands off My Medicare! What everyone else
can learn from savvy seniors Chapter 16 Attention Shoppers! How to move the
health care market with your wallet Notes Index