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Leveraging the power of emotional intelligence ensures you are better able to relate and respond to your clients, allowing you to unlock higher sales.

Produktbeschreibung
Leveraging the power of emotional intelligence ensures you are better able to relate and respond to your clients, allowing you to unlock higher sales.
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Autorenporträt
James Woodfall is a highly experienced financial planner, having previously run his own financial planning company. His master's degree research focused on the relationship between emotional intelligence and job performance in financial services professionals. He now provides consultancy to financial services firms, enabling them to use emotional intelligence to improve performance. Dr Cliff Lansley is an entrepreneur and expert in emotional intelligence and behaviour analysis. He has worked with clients across the globe and in many sectors - including the military, intelligence, law enforcement and business - helping them to read, understand and influence others when it matters.