This book describes how Organizational IQ can be
used to make Knowledge Management possible. Up until
now, there has been no comprehensive guideline for
implementing Knowledge Management in SMBs. The
various existing approaches are merely a collection
of heterogeneous viewpoints based on experiences.The
book elaborates the differences and similarities
between the IQ concept and traditional Knowledge
Management. After the introduction, the author
presents the principles and subsequently examines
the corresponding practical measures. Throughout the
book, the author places emphasis on the penetration
of knowledge into the organization and quantifies
these using special metrics and methods. Current
research suggests that many problems can only be
appropriately understood and solved from a knowledge-
based perspective. The IQ concept is extremely
useful in identifying and addressing problems in
terms of managing knowledge in companies, and makes
it possible to implement targeted and therefore
efficient Knowledge Management. This audience of
this book is typically at senior management level,
but also includes management consultants and
knowledge brokers.
used to make Knowledge Management possible. Up until
now, there has been no comprehensive guideline for
implementing Knowledge Management in SMBs. The
various existing approaches are merely a collection
of heterogeneous viewpoints based on experiences.The
book elaborates the differences and similarities
between the IQ concept and traditional Knowledge
Management. After the introduction, the author
presents the principles and subsequently examines
the corresponding practical measures. Throughout the
book, the author places emphasis on the penetration
of knowledge into the organization and quantifies
these using special metrics and methods. Current
research suggests that many problems can only be
appropriately understood and solved from a knowledge-
based perspective. The IQ concept is extremely
useful in identifying and addressing problems in
terms of managing knowledge in companies, and makes
it possible to implement targeted and therefore
efficient Knowledge Management. This audience of
this book is typically at senior management level,
but also includes management consultants and
knowledge brokers.