Jeffrey Pfeffer, Robert I. Sutton

The Knowing-Doing Gap

How Smart Companies Turn Knowledge Into Action

• Gebundenes Buch

Produktbeschreibung

Confronts the challenge of turning knowledge about how to improve performance into actions that produce measurable results. This book identifies the causes of the knowing-doing gap and explains how to close it.

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Produktdetails

• Verlag: McGraw-Hill Professional
• 1999.
• Seitenzahl: 336
• Erscheinungstermin: 29. November 1999
• Englisch
• Abmessung: 243mm x 165mm x 32mm
• Gewicht: 652g
• ISBN-13: 9781578511242
• ISBN-10: 1578511240
• Artikelnr.: 09684931

Autorenporträt

Jeffrey Pfeffer is the Thomas D. Dee Professor of Organizational Behavior at Stanford Graduate School of Business and the author of The Human Equation (HBS Press).

Inhaltsangabe

Preface
1. Knowing "What" to Do Is Not Enough
2. When Talk Substitutes for Action
3. When Memory Is a Substitute for Thinking
4. When Fear Prevents Acting on Knowledge
5. When Measurement Obstructs Good Judgment
6. When Internal Competition Turns Friends into Enemies
7. Firms That Surmount the Knowing-Doing Gap
8. Turning Knowledge into Action
Appendix
Notes
Index
About the Authors