spoken rules and nuances that govern interactions in the professional sphere. Frank, an expert in business etiquette and communication, offers readers a comprehensive guide that goes beyond the typical dos and don'ts, providing a deeper understanding of the 'language' that drives successful business relationships.In this book, Frank explores various aspects of business communication, from email etiquette to non-verbal cues, and decodes the subtle 'codes' that can make or break a deal. Through real-life examples and practical tips, readers will learn how to navigate complex social situations, build rapport with colleagues and clients, and convey professionalism in every interaction.