Jeanne Segal

The Language of Emotional Intelligence

• Broschiertes Buch

Produktbeschreibung

Offers strategies to improve relationships and build rapport by tapping into the secrets of emotional intelligence. This book offers tools for remaining calm and focused during heated discussions, as well as tips and exercises on raising emotional intelligence, reading others' emotional intelligence, and how to use non-verbal cues wisely.

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Produktdetails

• Verlag: McGraw-Hill Education - Europe
• Seitenzahl: 240
• Erscheinungstermin: 16. August 2008
• Englisch
• Abmessung: 208mm x 147mm x 15mm
• Gewicht: 306g
• ISBN-13: 9780071544559
• ISBN-10: 0071544550
• Artikelnr.: 23391384

Autorenporträt

Jeanne Segal, Ph.D., is a psychologist, sociologist, popular speaker, internationally recognized author, and managing editor of the premier health and relationship website, www.Helpguide.org.

Inhaltsangabe

Introduction: Wordless Communication Creates Emotionally Intelligent
Relationships
Chapter 1: Why the Discovery of a Special Relationship Matters in Future
Relationships
Chapter 2: How Our First Relationship Creates Trust in Ourselves and
Others?
Chapter 3: Why Stress Cripples our Ability to Communicate Effectively
Chapter 4: Tool #1: The Elastic; Stress Busting to Build Socially
Intelligent Emotional Muscle
Chapter 5: Tool #2: The Glue; Why Emotional Communication Attracts and
Preserves Relationships
Chapter 6: Raising Your Emotional IQ
Chapter 7: Tool #3: The Pulley; Nonverbal Communication: The Hidden
Language of Emotional Intelligence
Chapter 8: Speaking Louder Without Words Than With Them
Chapter 9: Tool #4: The Ladder; How Playfulness Invigorates Communication
Chapter 10: Joyful Practices that Strengthen Communication
Chapter 11: Tool #5: The Velvet Hammer; How Conflict Resolution Builds
Trust in Relationships
Chapter 12: Strategies for Turning Mad into Glad
Conclusion: Preserving Positive Change in Your Life