Judi Brownell

The Listening Advantage

Outcomes and Applications

• Broschiertes Buch

Produktbeschreibung

The Listening Advantage is an outcome-based text that offers skill-building experiences for the critical competence of listening. It serves as an adaptable supplement for courses in communication and professional studies. This book is an invaluable supplement for courses in communication studies.

Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 172
• Erscheinungstermin: 14. August 2019
• Englisch
• Abmessung: 226mm x 150mm x 13mm
• Gewicht: 272g
• ISBN-13: 9780815360544
• ISBN-10: 0815360541
• Artikelnr.: 57600800

Autorenporträt

Judi Brownell is a Professor at Cornell's School of Hotel Administration, SC Johnson College of Business. She teaches courses in organizational behavior, human resources, and management communication. She has extensive international teaching experience and her online eCornell executive courses are taken worldwide.

Inhaltsangabe

Part 1: The Listening Advantage
1. Personal, Social, and Professional Benefits to Listening
2. An Outcomes Approach to Listening
Part 2: Listening Outcomes and the Skills to Achieve Them
3. Listen to Hear: Outcomes
4. Listen to Understand: Outcomes
5. Listen to Remember: Outcomes
6. Listen to Interpret: Outcomes
7. Listen to Evaluate: Outcomes
8. Listen to Respond: Outcomes
9. Achieve the Listening Advantage
Part 3: Listening Applications and Contexts
Listening Application 1: Education
Listening Application 2: Healthcare
Listening Application 3: The Helping Professions
Listening Application 4: The Legal Environment
Listening Application 5: Management and Leadership
Listening Application 6. The Service Industry