John Cross, Rafael Gomez, Kevin Money

The Little Black Book for Managers

How to Maximize Your Key Management Moments of Power

• Gebundenes Buch

Produktbeschreibung

A smart, small book for any manager's pocket.

In every manager's career there are moments where decisions need to be made in order to achieve success and this smart, nicely packaged little book can be there to help each time. The trick to succeeding in these moments is to identify each of these situations ahead of time and understand how to act and what to do to reduce the chances of failure. That is exactly what The Little Black Book for Managers has done. The authors have listed a whole host of situations most managers face, based on thousands of personal experiences, and have mapped out how to deal with each situation. The book contains specific examples of words and phrases that can be used as well as illustrations and exercises to analyse your current performance. It is short on waffle and high on practical wisdom. It is designed to be dipped in and out of - reached for whenever a situation arises. This is a practical support tool for managers at all levels, from shop-floor supervisor to main board director.

The Little Black Book for Managers explains how to deal with scenarios such as;
Having a lack of confidence to deal with other people in the way that is needed
Times when you have to assert your authority more
Allocating critical work. Who to choose?
Needing to get extra effort from the team when under pressure
Incentivising
Delegation
Having to deal with under-performers
Personality clashes between work colleagues
Managing a meeting with senior leaders

Produktdetails

• Verlag: Wiley & Sons
• Artikelnr. des Verlages: 1W118744230
• 1. Auflage
• Seitenzahl: 240
• Erscheinungstermin: 20. September 2013
• Englisch
• Abmessung: 209mm x 132mm x 17mm
• Gewicht: 357g
• ISBN-13: 9781118744239
• ISBN-10: 1118744233
• Artikelnr.: 38424058

Autorenporträt

John Cross has designed and delivered learning and development programmes and has the real-world practitioner experience -- RAF instructor, sales director, marketing director and business owner. He spent 15 years as a middle manager before starting his own training business. Kevin Money is Associate Professor at Henley Business School. He is the Director of the John Madejski Centre for Reputation and teaches on the MBA programme (6000 students). He is mentor and tutor in Henley's Advanced Management Programme. He is also a chartered psychologist, NLP practitioner and Director of the Positive Psychology Forum. He regularly speaks to both academic and practitioner audiences eg World Marketing Congress, BSkyB and the Future Leaders event. Rafael Gomez has previously taught Management at the London School of Economics and is currently Associate Professor in Industrial Relations and Human Resources at the University of Toronto. He has worked with both public and private sector organizations and presented his findings at 50 national and international conferences. He is a member of a number of related associations.

Inhaltsangabe

Foreword vii Introduction 1 Part 1 - Your Rewarding Job 9 1. Your
Responsibilities 11 2. Your Goals 19 3. Your Performance 27 4. Your
Messages 37 Part 2 - It's All About You 47 5. Your Focus 49 6. Your Time 61
7. Your Image 73 8. Your Ideas 83 Part 3 - Your Team Is What You Make It 93
9. Your Interactions 95 10. Your Authority 105 11. Your Successes and
Failures 115 12. Your Meetings 123 13. Your People 133 Part 4 - Your
Talented Staff 143 14. Their Personalities 145 15. Their Reactions 155 16.
Their Motivations 161 17. Their Talents 171 18. Their Behaviours 181 19.
Their Career Changes 189 Conclusion 197 Further Reading 201 About the
Authors 211 Acknowledgements 215 Index 219