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Management issues frustrate managers and employees alike, consuming countless hours of productivity and taking a serious toll on morale and turnover.

Produktbeschreibung
Management issues frustrate managers and employees alike, consuming countless hours of productivity and taking a serious toll on morale and turnover.
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Autorenporträt
Susan Benjamin, a consultant and management expert, has been helping businesses and other organizations improve for over 20 years. She has trained over 100,000 employees, and has appeared in The Wall Street Journal, The Chicago Tribune, USA Today and The New York Daily News. She lives in Washington, D.C.