The Managing Care Reader

Herausgeber: Reynolds, Jill; Seden, Janet; Henderson, Jeanette

• Gebundenes Buch

Produktbeschreibung

Alongside articles on social care as traditionally conceived, this reader offers articles from a wide variety of settings, including those in health and education. It brings together classic management texts and material with a management focus, providing a stimulating range of perspectives on the manager's role. In the management of something as complex as care, this must involve: listening to service users, maintaining professional values, enabling participation and facilitating learning. "The Managing Care Reader" reflects these imperatives as it focuses in on the experience of being in the front line. In four parts, it looks at how managers experience what they do, their managerial responsibilities, the key professional issues, and the importance of the organizational environment.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 374
• Erscheinungstermin: 31. Oktober 2002
• Englisch
• Abmessung: 246mm x 162mm x 22mm
• Gewicht: 744g
• ISBN-13: 9780415297882
• ISBN-10: 0415297885
• Artikelnr.: 22206071

Autorenporträt

Jill Reynolds, Jeanette Henderson, Janet Seden, Julie Charlesworth, Anne Bullman

Inhaltsangabe

Part One: Managers in the Frontline 1. Days in the Life Managers' Diaries
2. Mental Health Service Users as Managers 3. Involving Service Users in
Management: Citizenship, Access and Support 4. Consultation: Plan of Action
or Management Exercise? 5. Reflections on Team and Management Consultation
6. Working With and Being Managed by the Larger Organisation 7. Managing
Unpaid Workers 8. Whistleblowing: Public Concern at Work 9. Managing Loss
in Care Homes 10. Managers Talk 11. What Do We Want form Social Care
Managers? Aspirations and Realities 12. Messages for Mangers: The Dilemmas
of Means-Testing Part Two: Managing to Care 13. The Quest for Quality:
Reflecting on the Modernising Agenda 14. Participatory Management in a
Public Child Welfare Agency: A Key to Effective Change 15. Remember My
Messages: The Experiences and Views of 2000 Children in Public Care in the
UK 16. Child Poverty, Opportunities and Quality of Life 17. Community Care
and Independence: Self-Sufficiency or Empowerment 18. Virtues and Values
19. We Mustn't Judge People But': Staff Dilemmas in Dealing with Racial
Harassment Amongst Hospice Service Users 20. The Contribution of Research
Findings to Practice Change 21. Towards Ecological Understanding of
Occupational Stress Part Three: Managing in Changing Contexts 22. The Last
Years of the Workhouse, 1930-1965 23. Doing the Right Thing? Managerialism
and Social Welfare 24. Whither Welfare Professionalism? 25. Professionals
as Managers Across the Public Sector 26. Supervising Professional Work
under New Public Management: Evidence from an 'Invisible Trade' 27. In
Pursuit of Inter-Agency Collaboration in the Public Sector: What is the
Contribution of Theory and Research? 28. The Environment of Collaborative
Care 29. Contributing as a Manager 30. Identifying and Implementing
Pathways for Organizational Change - Using the Framework for the Assessment
of Children in Need and their Families as a Case Example 31. Social Work
Management - A Systems Case Study Part Four: Managing for a Learning and
Developing Organisation 32. Extract from 'Handling the Wicked Issues' 33.
Managing Social Anxieties in Public Sector Organisations 34. The Managers'
Job: Folklore and Fact 35. The Role of Leadership in the Modernization and
Improvement of Public Services 36. The Supervision Partnership: A Whole
Greater than the Sum of its Parts 37. Child Protection and the Media:
Lessons for the Last Three Decades 38 An Evaluation of the Use of
Information Technology in Child Care Services and its Implications for the
Education and Training of Social Workers 39. Becoming a Learning
Organisation: A Social Work Example