Based upon George Ritzer's McDonaldization of Society thesis and incorporating the author's research with care managers and their managers in the UK, this book examines the introduction of care management to social work practice. It examines the day-to-day implications of care management for social work practice and questions whether the construction of service users as customers contributes to empowering practice. It will resonate with social workers in other national contexts where the care management model has been introduced.
Based upon George Ritzer's McDonaldization of Society thesis and incorporating the author's research with care managers and their managers in the UK, this book examines the introduction of care management to social work practice. It examines the day-to-day implications of care management for social work practice and questions whether the construction of service users as customers contributes to empowering practice. It will resonate with social workers in other national contexts where the care management model has been introduced.
Donna Dustin is a Senior Lecturer in the Department of Applied Social Sciences at the London Metropolitan University, UK.
Inhaltsangabe
Contents: Introduction; Part I The Macro Perspective: Understanding the Introduction of Care Management - Theory and Context: Theorizing social change; The context of social change: globalization, McDonaldization and the introduction of care management. Part II The Micro Perspective: Social Workers' Perceptions of Their Care Management Role - Findings from Research: The impact of care management on social work practice; Consumerism, choice and empowerment in care managed services; The professional status of social workers practising as care managers. Part III Considering the Macro and the Micro: Looking Back - Looking Forward: Care management as the commodification of care within postmodernity as late capitalism; Social work practice in the specialist field of care management; Bibliography; Index.
Contents: Introduction; Part I The Macro Perspective: Understanding the Introduction of Care Management - Theory and Context: Theorizing social change; The context of social change: globalization, McDonaldization and the introduction of care management. Part II The Micro Perspective: Social Workers' Perceptions of Their Care Management Role - Findings from Research: The impact of care management on social work practice; Consumerism, choice and empowerment in care managed services; The professional status of social workers practising as care managers. Part III Considering the Macro and the Micro: Looking Back - Looking Forward: Care management as the commodification of care within postmodernity as late capitalism; Social work practice in the specialist field of care management; Bibliography; Index.
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