The Multifamily Housing Guide - Leasing 101 - Starnes, Robert
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Whether you want to be a leasing professional or are already in the field and need a refresher course on best practices, this guide tells you what you need to know about the Multifamily Housing Industry. Robert E. Starnes, who has over twenty years of experience in the industry, walks you through all the steps of leasing-from opening a clubhouse, to answering a phone, showing an apartment, creating a lease agreement, and following up with leads. Each chapter ends with key points to remember focusing on important issues such as how to answer the phone, how to get guests excited about taking a…mehr

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Produktbeschreibung
Whether you want to be a leasing professional or are already in the field and need a refresher course on best practices, this guide tells you what you need to know about the Multifamily Housing Industry. Robert E. Starnes, who has over twenty years of experience in the industry, walks you through all the steps of leasing-from opening a clubhouse, to answering a phone, showing an apartment, creating a lease agreement, and following up with leads. Each chapter ends with key points to remember focusing on important issues such as how to answer the phone, how to get guests excited about taking a tour, how to make a great first impression, and how to properly fill out paperwork. You'll also learn the reasons why people do not lease, and why it's essential to continue communicating with them even when it might seem they do not want to do business with you. Filled with case studies and sample conversations, this guide is an essential resource for anyone who manages Multifamily Housing.
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Autorenporträt
Robert was born and raised in a small country town in NE Texas. At age 25, Robert began a career in Property Management where he has continued to work. Robert began writing in 2018, when he created The Multifamily Housing Guide: Leasing 101. The guide gave the essentials to anyone who is looking into starting a career in Multifamily Housing. Since then, Robert has written a five book series, 'Saving History Series' which is a YA historical fiction series. Robert went on the create a new guide for The Multifamily Housing Guide: Assistant Manager 101.