The National Mutual Health Insurance in Ghana - Attu, Richard
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This study examines the causes of complaint and means of solving them. In conducting this research, the study sought to identify nature of customer care in Ayawaso Mutual Health Insurance scheme. The study also sought to identify, the causes of complaints and means of solving them in the Ayawaso Mutual Health Insurance Scheme. A sample of 100 was selected consisting health insurance users and staffs of the scheme in the Ayawaso Mutual Health Insurance Scheme. Stratified sampling technique was used and by this, sample units were divided into strata base on respondent¿s knowledge about customer…mehr

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Produktbeschreibung
This study examines the causes of complaint and means of solving them. In conducting this research, the study sought to identify nature of customer care in Ayawaso Mutual Health Insurance scheme. The study also sought to identify, the causes of complaints and means of solving them in the Ayawaso Mutual Health Insurance Scheme. A sample of 100 was selected consisting health insurance users and staffs of the scheme in the Ayawaso Mutual Health Insurance Scheme. Stratified sampling technique was used and by this, sample units were divided into strata base on respondent¿s knowledge about customer complaints management and each stratum then sampled randomly.
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Autorenporträt
Richard Attu wurde 1983 in einem kleinen Dorf namens Nkomi-Kajaji im Bezirk Sene East in Ghana als Sohn von Joseph Attu Ladan und der verstorbenen Susana Abena Bibio geboren. Derzeit ist er Kandidat für den Master of Law (LLM) an der University of London. Seinen Bachelor-Abschluss in Rechtswissenschaften erwarb er am Mountcrest University College.