The New Bureaucracy: Quality Assurance and Its Critics - Travers, Max
157,99 €
inkl. MwSt.
Versandkostenfrei*
Versandfertig in über 4 Wochen
  • Gebundenes Buch

There has been much discussion of the UKs New Public Management and the impact of auditing and inspection on professional work in schools, hospitals, local government, and the police. This new book, by the qualitative sociologist Max Travers, uses interpretive methods to examine this new form of regulation from the inside. Based on interviews with inspectors, quality assurance managers, and auditors, as well as professionals struggling with bureaucracy, the book offers a critical, yet human and sympathetic, account of organizational change. It conveys a sense of what is practically involved in…mehr

Andere Kunden interessierten sich auch für
Produktbeschreibung
There has been much discussion of the UKs New Public Management and the impact of auditing and inspection on professional work in schools, hospitals, local government, and the police. This new book, by the qualitative sociologist Max Travers, uses interpretive methods to examine this new form of regulation from the inside. Based on interviews with inspectors, quality assurance managers, and auditors, as well as professionals struggling with bureaucracy, the book offers a critical, yet human and sympathetic, account of organizational change. It conveys a sense of what is practically involved in the work of counting, measuring, and managing quality, and the everyday frustrations of professionals dealing with ever-increasing amounts of paper work and red tape.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Autorenporträt
Max Travers is a lecturer in sociology at the University of Tasmania, Australia.