Jon Gordon

The No Complaining Rule

Positive Ways to Deal with Negativity at Work

• Gebundenes Buch

Produktbeschreibung

The No Complaining Rule shares the simple, yet profound, message that negativity and complaining are sabotaging the people, culture and success of far too many organizations. The book will first assess if you are indeed a complainer and what kind of complainer you potentially are.

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The No Complaining Rule

by Jon Gordon

A Story About Positive Ways to Turn Complaints into Solutions, Innovations, and Success

Every complaint represents an opportunity to turnsomething negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge." --Coach Lou Holtz

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."--Nathan Whitaker coauthor (with Tony Dungy) of Quiet Strength

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."--Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count

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Produktdetails

• Jon Gordon
• Verlag: Wiley & Sons
• Artikelnr. des Verlages: 14527949000
• 1. Auflage
• Seitenzahl: 176
• Erscheinungstermin: 1. Juni 2008
• Englisch
• Abmessung: 223mm x 158mm x 18mm
• Gewicht: 300g
• ISBN-13: 9780470279496
• ISBN-10: 0470279494
• Artikelnr.: 23484379

Autorenporträt

JON GORDON's bestselling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies, school districts, hospitals, and nonprofits. He is the author of the Wall Street Journal bestseller The Energy Bus, Training Camp, The Shark and The Goldfish, The Seed, and Soup: A Recipe to Nourish Your Team and Culture. Jon invites you to visit and connect with him at www.JonGordon.com. Follow him on Twitter @JonGordon11.

Inhaltsangabe

Acknowledgments ix
Introduction xi
1 Hope 1
2 On Fire 3
3 Morale 7
4 The Phone Call 11
5 The Real Problem 15
6 Traffic 17
7 The Talk 23
8 The Cost of Negativity 27
9 It Could Be Worse 31
10 Cancer 35
11 The Positive Road 41
12 The Complaining Fast 45
13 Three No Complaining Tools 49
14 No News Is Good News 51
15 Fundamentals of Prosperity 53
16 The Bloggers 59
17 The Yard Guy 63
18 Friday 67
19 The Meeting 73
20 Positive Principles 75
21 Questions 83
22 More Traffic 87
23 Sunday 89
24 Monday 93
25 Hope Shares the No Complaining Rule 95
26 The Rollout 101
27 Play to Win 105
28 Hope Receives the News 107
29 Six Months Later 111
30 It's All Good 115
31 No Complaining Rule Action Plan 121
No Complaining Week Personal Action Plan 129
Are You a Complainer? Assessment 133
www.NoComplainingRule.com Web Site Information 137
Is Your Organization Positive or Negative? 139
Invite Someone On Your Bus 140
The Energy Bus Training Program 141
Other Books by Jon Gordon 143
Index 145

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Acknowledgments ix

Introduction xi

1 Hope 1

2 On Fire 3

3 Morale 7

4 The Phone Call 11

5 The Real Problem 15

6 Traffic 17

7 The Talk 23

8 The Cost of Negativity 27

9 It Could Be Worse 31

10 Cancer 35

11 The Positive Road 41

12 The Complaining Fast 45

13 Three No Complaining Tools 49

14 No News Is Good News 51

15 Fundamentals of Prosperity 53

16 The Bloggers 59

17 The Yard Guy 63

18 Friday 67

19 The Meeting 73

20 Positive Principles 75

21 Questions 83

22 More Traffic 87

23 Sunday 89

24 Monday 93

25 Hope Shares the No Complaining Rule 95

26 The Rollout 101

27 Play to Win 105

28 Hope Receives the News 107

29 Six Months Later 111

30 It's All Good 115

31 No Complaining Rule Action Plan 121

No Complaining Week Personal Action Plan 129

Are You a Complainer? Assessment 133

www.NoComplainingRule.com Web Site Information 137

Is Your Organization Positive or Negative? 139

Invite Someone On Your Bus 140

The Energy Bus Training Program 141

Other Books by Jon Gordon 143

Index 145

Rezensionen

A story about Positive Ways to Turn Complaints into Solutions, Innovations, and Success
Ever complaint represents an opportunity to turn something negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge."
-- Coach Lou Holtz

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."
-- Nathan Whitaker, coauthor of Quiet Strength (with Tony Dungy)

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."
-- Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count