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It is human nature to yearn for predictability and control. Yet it is the nature of people to be unpredictable even when they appear to be under control. If human beings are so unruly, can any management structure, strategy or plan truly control, or even fully reveal, what is actually happening with the social world of organisations?

Produktbeschreibung
It is human nature to yearn for predictability and control. Yet it is the nature of people to be unpredictable even when they appear to be under control. If human beings are so unruly, can any management structure, strategy or plan truly control, or even fully reveal, what is actually happening with the social world of organisations?
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