This book is the result of the author's immersion in the world of pharmaceutical care practice, Medication Therapy Management (MTM) services, for one year. As part of her PhD thesis, Djenane Oliveira conducted field observation, in-depth interviews, focus groups, and analysis of documents in order to understand the practice as it is in the real world. Patients, pharmacists and pharmacy students narrated their experiences as they received, delivered and learned about pharmaceutical care practice. The text is a realistic and a comprehensive account of the process of building a new professional practice in a convoluted health care system. It illuminates the skills and knowledge required to be a patient- centered practitioner and provides invaluable guidance on how to better prepare students for this role. This volume should be read by pharmacists, pharmacy students, pharmacy educators, managers and decision makers in the health care system as it unveils what patients value and want from their providers, and what they need with regards to their medications. This cutting-edge text is a must-read for individuals committed to meeting patients'drug- related needs.