Supplementary training for implementing organizational change The Reinventing Government Workbook: Package A: Introducing Frontline Employees to Reinvention provides supplementary training for government employees in the midst of change. Featuring a series of exercises designed to ease transition and facilitate effective change management, this workbook can be an invaluable part of the employee trainer's tool kit. This set includes ten copies of the workbook, helping trainers bring these activities and exercises directly into the classroom.
Supplementary training for implementing organizational change The Reinventing Government Workbook: Package A: Introducing Frontline Employees to Reinvention provides supplementary training for government employees in the midst of change. Featuring a series of exercises designed to ease transition and facilitate effective change management, this workbook can be an invaluable part of the employee trainer's tool kit. This set includes ten copies of the workbook, helping trainers bring these activities and exercises directly into the classroom.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
DAVID OSBORNE is a managing partner of the Public Strategies Group, a consulting firm that helps public organizations develop and implement long-term change strategies. He is the author or co-author of three books: Banishing Bureaucracy: The Five Strategies For Reinventing Government, Reinventing Government, and Laboratories of Democracy.
Inhaltsangabe
Introduction. Module I: Clarifying Your Purpose. Principle 1. Customer-Driven Government: Meeting the Needs of theCustomer, Not the Bureaucracy. Principle 2. Mission-Driven Government: Transforming Rule-DrivenOrganizations. Principle 3. Anticipatory Government: Prevention Rather ThanCure. Module II: Enhancing Your Performance. Principle 4. Results-Oriented Government: Buying Outcomes RatherThan Inputs. Principle 5. Competitive Government: Injecting Competition intoService Delivery. Principle 6. Enterprising Government: Earning Rather ThanSpending. Module III: Shifting Your Locus of Control. Principle 7. Decentralized Government: From Hierarchy toParticipation and Teamwork. Principle 8. Community-Owned Government: Empowering Rather ThanServing. Module IV: Increasing Your Leverage. Principle 9. Catalytic Government: Steering Rather ThanRowing. Principle 10. Market-Oriented Government: Leveraging Change Throughthe Market.