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Discover the meaning of the latest trends in the luxury industry with this resource from leading voices in the field The thoroughly revised Second Edition of The Road to Luxury: The New Frontiers in Luxury Brand Management delivers a comprehensive overview of the foundations of, and new developments in, luxury brands. The book discusses a new wave of mergers and acquisitions, the rise of Gucci, the growth of Balenciaga, a variety of new collaborations between different companies, a growing support for sustainability, and the COVID-19 pandemic. Readers will also benefit from the inclusion of: *…mehr
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Discover the meaning of the latest trends in the luxury industry with this resource from leading voices in the field The thoroughly revised Second Edition of The Road to Luxury: The New Frontiers in Luxury Brand Management delivers a comprehensive overview of the foundations of, and new developments in, luxury brands. The book discusses a new wave of mergers and acquisitions, the rise of Gucci, the growth of Balenciaga, a variety of new collaborations between different companies, a growing support for sustainability, and the COVID-19 pandemic. Readers will also benefit from the inclusion of: * An insightful analysis of the impact and meaning of the COVID-19 for the luxury industry, particularly for market growth in China * The creation of savoir faire and business plan competitions in the luxury industry * LVMH's sponsoring of Viva Technology Perfect for students in MBA programs or taking degrees or courses in Luxury Brand Management, The Road to Luxury will also earn a place in the libraries of executives and managers in the luxury business, marketing, branding, and advertising professionals and companies, and entrepreneurs interested in the workings of the luxury industry.
Produktdetails
- Produktdetails
- Verlag: John Wiley & Sons Inc
- 2 ed
- Seitenzahl: 512
- Erscheinungstermin: 21. Oktober 2021
- Englisch
- Abmessung: 237mm x 164mm x 35mm
- Gewicht: 878g
- ISBN-13: 9781119741312
- ISBN-10: 1119741319
- Artikelnr.: 61855136
- Verlag: John Wiley & Sons Inc
- 2 ed
- Seitenzahl: 512
- Erscheinungstermin: 21. Oktober 2021
- Englisch
- Abmessung: 237mm x 164mm x 35mm
- Gewicht: 878g
- ISBN-13: 9781119741312
- ISBN-10: 1119741319
- Artikelnr.: 61855136
ASHOK SOM is Professor of the Management Department at ESSEC Business School. He is one of the pioneering thought leaders in designing organizations and an expert in global strategy. He is author of more than 110 cases, articles and books. He mentors start-ups and holds a PhD in Business Administration from the Indian Institute of Management in Ahmedabad, India. CHRISTIAN BLANCKAERT is Senior Advisor of EPI group, Eurazeo, Vilebrequin and Furla. He is a board member of the Yves Rocher Group. He has previously served as Chairman and CEO of Hermès Sellier and Executive Vice President of Hermès International.
Chapter 1: Introduction--Definition and Crisis of Luxury 1 Issues of
Defining Luxury 2 Crisis 4 The Luxury Industry 6 Reaction to the Crisis of
Global Markets 8 The Effect of a Crisis on the Luxury Industry 16 Strategic
Response to Crisis 18 Conclusion 24 Chapter 2: Evolution of the Global
Luxury Market 27 Evolution 30 How Has It Changed? 37 Luxury Industry Trends
39 Conclusion 48 Chapter 3: Who's Who of Luxury 51 The Consumers 52 The
Actors 54 Chapter 4: Branding 99 Market Saturation 100 Luxury Marketing:
Highly Creative and Selective 103 The Nine Ps of Luxury Brand Marketing for
the Nomad of Tomorrow 113 Discussion 136 Conclusion 136 Chapter 5: Brand
Identity, Ethos, Clients 139 Brand Identity 140 Ethos 146 Clients 151
Discussion 156 Pricing of Luxury Goods 157 Conclusion 162 Chapter 6:
Family-Run Houses, Corporatization, and New Entrants 165 What Is a
Family-Run Business? 168 Family-Run Business During a Crisis 186 Family-Run
Businesses of the Future: Corporatization 187 Changes During the Transition
from a Family-Run Business Model to That of a Corporation 193 Entrepreneurs
and New Entrants into Existing Markets 197 Trends and Discussion 201
Conclusion 205 Chapter 7: Management Styles in the Luxury Industry 207 Path
Dependency and Its Influence on Management Styles 209 Managing Paradoxes
214 Examples of Styles 222 Analysis 241 Conclusion 245 Chapter 8: Skills
249 Craftsmanship Through History 253 Entrepreneurial Designers 258 The
Sales Team 258 Professional Managers 262 Perspective of the Conglomerates
264 Managing Talent 267 Conclusion 280 Chapter 9: Managing Operations and
Supply Chain in the Luxury Business 285 The Challenge 288 The Global and
the Local Supply Chain 291 Customer Relationship Management and Customer
Experience 301 Conclusion 306 Chapter 10: Services: The Point of Sale 311
Issues at Point of Sale 314 The Customer Experience Dimension 318 The
Service Dimension 323 The Phygital Dimension 326 Conclusion 334 Chapter 11:
Digitalization of Retail--E-commerce, Platforms and Omni-Chanel 339
Introduction 339 Evolution of Distribution and Retailing 342 Conclusion 387
Chapter 12: Intellectual Property Rights and Counterfeiting 391
Counterfeiting: Issues for Luxury Brands 394 The Issue of Legality 398 Is
this a Phenomenon of an Emerging Market? 401 How This Affects a Brand 402
Responses to Counterfeiting 405 Measures to Prevent Counterfeiting 407
Counterfeiting in the Digital Era 414 Leveraging Technology 420 The Gray
Market 421 Conclusion 423 Chapter 13: Sustainability, Circularity and the
New Era of Luxury 427 Introduction 427 Definitional Issue and "the Right
Strategy" 428 Social, Environmental and Economic Challenges 430 The Social
Challenge 431 The Environmental Challenge 432 The Economic Challenge 437
The Three Challenges 438 Forces Shaping the Sustainability Model for Luxury
Business 439 Sustainable Business Model Best Practice for the Luxury
Business 453 Conclusion 459 Chapter 14: New Markets and the Future 463 A
Consolidated Industry 464 The Frontier Markets 465 The Pandemic Aftermath
477 The future 484 The New Frontier 487 Chapter 15: Epilogue: How to Create
A Luxury Brand 493 Case Studies on Luxury Entrepreneurship 495 Revisiting
the 9Ps as the Essentials of Building A Luxury Brand 509 Expanding Into
International Markets as a Way of Growth for Emerging Brands in Frontier
Markets 515 Index 519
Defining Luxury 2 Crisis 4 The Luxury Industry 6 Reaction to the Crisis of
Global Markets 8 The Effect of a Crisis on the Luxury Industry 16 Strategic
Response to Crisis 18 Conclusion 24 Chapter 2: Evolution of the Global
Luxury Market 27 Evolution 30 How Has It Changed? 37 Luxury Industry Trends
39 Conclusion 48 Chapter 3: Who's Who of Luxury 51 The Consumers 52 The
Actors 54 Chapter 4: Branding 99 Market Saturation 100 Luxury Marketing:
Highly Creative and Selective 103 The Nine Ps of Luxury Brand Marketing for
the Nomad of Tomorrow 113 Discussion 136 Conclusion 136 Chapter 5: Brand
Identity, Ethos, Clients 139 Brand Identity 140 Ethos 146 Clients 151
Discussion 156 Pricing of Luxury Goods 157 Conclusion 162 Chapter 6:
Family-Run Houses, Corporatization, and New Entrants 165 What Is a
Family-Run Business? 168 Family-Run Business During a Crisis 186 Family-Run
Businesses of the Future: Corporatization 187 Changes During the Transition
from a Family-Run Business Model to That of a Corporation 193 Entrepreneurs
and New Entrants into Existing Markets 197 Trends and Discussion 201
Conclusion 205 Chapter 7: Management Styles in the Luxury Industry 207 Path
Dependency and Its Influence on Management Styles 209 Managing Paradoxes
214 Examples of Styles 222 Analysis 241 Conclusion 245 Chapter 8: Skills
249 Craftsmanship Through History 253 Entrepreneurial Designers 258 The
Sales Team 258 Professional Managers 262 Perspective of the Conglomerates
264 Managing Talent 267 Conclusion 280 Chapter 9: Managing Operations and
Supply Chain in the Luxury Business 285 The Challenge 288 The Global and
the Local Supply Chain 291 Customer Relationship Management and Customer
Experience 301 Conclusion 306 Chapter 10: Services: The Point of Sale 311
Issues at Point of Sale 314 The Customer Experience Dimension 318 The
Service Dimension 323 The Phygital Dimension 326 Conclusion 334 Chapter 11:
Digitalization of Retail--E-commerce, Platforms and Omni-Chanel 339
Introduction 339 Evolution of Distribution and Retailing 342 Conclusion 387
Chapter 12: Intellectual Property Rights and Counterfeiting 391
Counterfeiting: Issues for Luxury Brands 394 The Issue of Legality 398 Is
this a Phenomenon of an Emerging Market? 401 How This Affects a Brand 402
Responses to Counterfeiting 405 Measures to Prevent Counterfeiting 407
Counterfeiting in the Digital Era 414 Leveraging Technology 420 The Gray
Market 421 Conclusion 423 Chapter 13: Sustainability, Circularity and the
New Era of Luxury 427 Introduction 427 Definitional Issue and "the Right
Strategy" 428 Social, Environmental and Economic Challenges 430 The Social
Challenge 431 The Environmental Challenge 432 The Economic Challenge 437
The Three Challenges 438 Forces Shaping the Sustainability Model for Luxury
Business 439 Sustainable Business Model Best Practice for the Luxury
Business 453 Conclusion 459 Chapter 14: New Markets and the Future 463 A
Consolidated Industry 464 The Frontier Markets 465 The Pandemic Aftermath
477 The future 484 The New Frontier 487 Chapter 15: Epilogue: How to Create
A Luxury Brand 493 Case Studies on Luxury Entrepreneurship 495 Revisiting
the 9Ps as the Essentials of Building A Luxury Brand 509 Expanding Into
International Markets as a Way of Growth for Emerging Brands in Frontier
Markets 515 Index 519
Chapter 1: Introduction--Definition and Crisis of Luxury 1 Issues of
Defining Luxury 2 Crisis 4 The Luxury Industry 6 Reaction to the Crisis of
Global Markets 8 The Effect of a Crisis on the Luxury Industry 16 Strategic
Response to Crisis 18 Conclusion 24 Chapter 2: Evolution of the Global
Luxury Market 27 Evolution 30 How Has It Changed? 37 Luxury Industry Trends
39 Conclusion 48 Chapter 3: Who's Who of Luxury 51 The Consumers 52 The
Actors 54 Chapter 4: Branding 99 Market Saturation 100 Luxury Marketing:
Highly Creative and Selective 103 The Nine Ps of Luxury Brand Marketing for
the Nomad of Tomorrow 113 Discussion 136 Conclusion 136 Chapter 5: Brand
Identity, Ethos, Clients 139 Brand Identity 140 Ethos 146 Clients 151
Discussion 156 Pricing of Luxury Goods 157 Conclusion 162 Chapter 6:
Family-Run Houses, Corporatization, and New Entrants 165 What Is a
Family-Run Business? 168 Family-Run Business During a Crisis 186 Family-Run
Businesses of the Future: Corporatization 187 Changes During the Transition
from a Family-Run Business Model to That of a Corporation 193 Entrepreneurs
and New Entrants into Existing Markets 197 Trends and Discussion 201
Conclusion 205 Chapter 7: Management Styles in the Luxury Industry 207 Path
Dependency and Its Influence on Management Styles 209 Managing Paradoxes
214 Examples of Styles 222 Analysis 241 Conclusion 245 Chapter 8: Skills
249 Craftsmanship Through History 253 Entrepreneurial Designers 258 The
Sales Team 258 Professional Managers 262 Perspective of the Conglomerates
264 Managing Talent 267 Conclusion 280 Chapter 9: Managing Operations and
Supply Chain in the Luxury Business 285 The Challenge 288 The Global and
the Local Supply Chain 291 Customer Relationship Management and Customer
Experience 301 Conclusion 306 Chapter 10: Services: The Point of Sale 311
Issues at Point of Sale 314 The Customer Experience Dimension 318 The
Service Dimension 323 The Phygital Dimension 326 Conclusion 334 Chapter 11:
Digitalization of Retail--E-commerce, Platforms and Omni-Chanel 339
Introduction 339 Evolution of Distribution and Retailing 342 Conclusion 387
Chapter 12: Intellectual Property Rights and Counterfeiting 391
Counterfeiting: Issues for Luxury Brands 394 The Issue of Legality 398 Is
this a Phenomenon of an Emerging Market? 401 How This Affects a Brand 402
Responses to Counterfeiting 405 Measures to Prevent Counterfeiting 407
Counterfeiting in the Digital Era 414 Leveraging Technology 420 The Gray
Market 421 Conclusion 423 Chapter 13: Sustainability, Circularity and the
New Era of Luxury 427 Introduction 427 Definitional Issue and "the Right
Strategy" 428 Social, Environmental and Economic Challenges 430 The Social
Challenge 431 The Environmental Challenge 432 The Economic Challenge 437
The Three Challenges 438 Forces Shaping the Sustainability Model for Luxury
Business 439 Sustainable Business Model Best Practice for the Luxury
Business 453 Conclusion 459 Chapter 14: New Markets and the Future 463 A
Consolidated Industry 464 The Frontier Markets 465 The Pandemic Aftermath
477 The future 484 The New Frontier 487 Chapter 15: Epilogue: How to Create
A Luxury Brand 493 Case Studies on Luxury Entrepreneurship 495 Revisiting
the 9Ps as the Essentials of Building A Luxury Brand 509 Expanding Into
International Markets as a Way of Growth for Emerging Brands in Frontier
Markets 515 Index 519
Defining Luxury 2 Crisis 4 The Luxury Industry 6 Reaction to the Crisis of
Global Markets 8 The Effect of a Crisis on the Luxury Industry 16 Strategic
Response to Crisis 18 Conclusion 24 Chapter 2: Evolution of the Global
Luxury Market 27 Evolution 30 How Has It Changed? 37 Luxury Industry Trends
39 Conclusion 48 Chapter 3: Who's Who of Luxury 51 The Consumers 52 The
Actors 54 Chapter 4: Branding 99 Market Saturation 100 Luxury Marketing:
Highly Creative and Selective 103 The Nine Ps of Luxury Brand Marketing for
the Nomad of Tomorrow 113 Discussion 136 Conclusion 136 Chapter 5: Brand
Identity, Ethos, Clients 139 Brand Identity 140 Ethos 146 Clients 151
Discussion 156 Pricing of Luxury Goods 157 Conclusion 162 Chapter 6:
Family-Run Houses, Corporatization, and New Entrants 165 What Is a
Family-Run Business? 168 Family-Run Business During a Crisis 186 Family-Run
Businesses of the Future: Corporatization 187 Changes During the Transition
from a Family-Run Business Model to That of a Corporation 193 Entrepreneurs
and New Entrants into Existing Markets 197 Trends and Discussion 201
Conclusion 205 Chapter 7: Management Styles in the Luxury Industry 207 Path
Dependency and Its Influence on Management Styles 209 Managing Paradoxes
214 Examples of Styles 222 Analysis 241 Conclusion 245 Chapter 8: Skills
249 Craftsmanship Through History 253 Entrepreneurial Designers 258 The
Sales Team 258 Professional Managers 262 Perspective of the Conglomerates
264 Managing Talent 267 Conclusion 280 Chapter 9: Managing Operations and
Supply Chain in the Luxury Business 285 The Challenge 288 The Global and
the Local Supply Chain 291 Customer Relationship Management and Customer
Experience 301 Conclusion 306 Chapter 10: Services: The Point of Sale 311
Issues at Point of Sale 314 The Customer Experience Dimension 318 The
Service Dimension 323 The Phygital Dimension 326 Conclusion 334 Chapter 11:
Digitalization of Retail--E-commerce, Platforms and Omni-Chanel 339
Introduction 339 Evolution of Distribution and Retailing 342 Conclusion 387
Chapter 12: Intellectual Property Rights and Counterfeiting 391
Counterfeiting: Issues for Luxury Brands 394 The Issue of Legality 398 Is
this a Phenomenon of an Emerging Market? 401 How This Affects a Brand 402
Responses to Counterfeiting 405 Measures to Prevent Counterfeiting 407
Counterfeiting in the Digital Era 414 Leveraging Technology 420 The Gray
Market 421 Conclusion 423 Chapter 13: Sustainability, Circularity and the
New Era of Luxury 427 Introduction 427 Definitional Issue and "the Right
Strategy" 428 Social, Environmental and Economic Challenges 430 The Social
Challenge 431 The Environmental Challenge 432 The Economic Challenge 437
The Three Challenges 438 Forces Shaping the Sustainability Model for Luxury
Business 439 Sustainable Business Model Best Practice for the Luxury
Business 453 Conclusion 459 Chapter 14: New Markets and the Future 463 A
Consolidated Industry 464 The Frontier Markets 465 The Pandemic Aftermath
477 The future 484 The New Frontier 487 Chapter 15: Epilogue: How to Create
A Luxury Brand 493 Case Studies on Luxury Entrepreneurship 495 Revisiting
the 9Ps as the Essentials of Building A Luxury Brand 509 Expanding Into
International Markets as a Way of Growth for Emerging Brands in Frontier
Markets 515 Index 519